Hey everyone!!

I have wanted to fly drones for ages! So i thought id start small and see how I get on. I purchased a 2nd user Mini SE and all seems well, I know it has been "tested" and sold as in great working order! So it arrived all shiny and boxed and Im excited!

I take it to my garden to simply learn to take off and land and it wont take off.

Ok here is the run down:

1. I have installed the App
2. I have attached my phone and got it all working
3. Both the control and drone is charged
4. The propellars are spinning and powering on to take off

The drone simply stays grounded and spins on the spot. thats it, its doesnt get any futher

The only issue the app is showing me is a amber satellite warning.

Im a little dispappointed as I was looking forward for this being a gateway to the hobby.

Any help would be welcome!

Do you take off with the left stick up or use auto take off?

Serg SSA Posted at 10-30 11:16
Do you take off with the left stick up or use auto take off?

i tried with both and equally the same result

PythonPat Posted at 10-30 11:37
i tried with both and equally the same result

Take a screenshot, or better yet, record a video of what's happening.

Hi there,

We apologize for the inconvenience you have experienced. For further assistance, could you please provide a screenshot of the error message you received, so we can investigate this further?

Additionally, please make sure to download and install the latest version of the DJI Fly app, and refresh the drone's firmware to the latest version using DJI Assistant 2.

DJI Natalia Posted at 10-30 14:15
Hi there,

We apologize for the inconvenience you have experienced. For further assistance, could you please provide a screenshot of the error message you received, so we can investigate this further?

Hey

There is no error message and I have the latest version

The motors spin up and the app says taking off but the drone simply spins on itself and doesn’t get off the ground

PythonPat Posted at 10-30 14:25
Hey

There is no error message and I have the latest version

check the motors and the propellers.

your problem sounds like something i've seen before, the cause was that the installed propellers were spinning backwards (Clockwise propellers installed in a Counter Clockwise motor).

check that the "marked" propellers are installed on the "marked" motors, and the "blank" propellers are on the "blank" motors.

the mark is near the hole the screw goes in.

The drone simply stays grounded and spins on the spot. thats it, its doesnt get any futher.
Do the props push air downwards?
Or are they on the wrong motors and pushing air upwards?

The only issue the app is showing me is a amber satellite warning.
That's completely normal if you are indoors or in a location where buildings, trees etc are blocking the skyview.
If your drone is out in the open with a clear view of most of the sky, it will acquire sufficient sats and the sat icon will turn white.

OverBread Posted at 10-30 15:26
check the motors and the propellers.

your problem sounds like something i've seen before, the cause was that the installed propellers were spinning backwards (Clockwise propellers installed in a Counter Clockwise motor).

So the mark shouldn’t be up on all four motors ?

PythonPat Posted at 10-30 22:21
So the mark shouldn’t be up on all four motors ?

You have two motors that rotate clockwise and two that are anti-clockwise.
You have two prop sets for the CW motors and two for the CCW motors.
If you put the CW props on the CCW motors, and CCW props on the CW motors the props are going to push air upwards rather than downwards.
Check yours to see if that's your issue.

Labroides Posted at 10-30 22:50
You have two motors that rotate clockwise and two that are anti-clockwise.
You have two prop sets for the CW motors and two for the CCW motors.
If you put the CW props on the CCW motors, and CCW props on the CW motors the props are going to push air upwards rather than downwards.

Ok this looks like it could be the issue, now you have pointed it out I can see it on the arms!

I will sort that and test

I will report back!

Labroides Posted at 10-30 22:50
You have two motors that rotate clockwise and two that are anti-clockwise.
You have two prop sets for the CW motors and two for the CCW motors.
If you put the CW props on the CCW motors, and CCW props on the CW motors the props are going to push air upwards rather than downwards.

Thank you so much!!!!!!!

I can confirm we took our maiden voyage this morning!!

So so happy!! thank you so much!

PythonPat Posted at 10-31 01:14
Thank you so much!!!!!!!

I can confirm we took our maiden voyage this morning!!

Hi there, we believe installing the propellers on proper way solved the issue and we're glad that you're able to fly your aircraft without any issues. Do not hesitate to contact us back if there's any further inquiry.

Thank you for your understanding and support!