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Neo can't handle artificial LED lighting
501 3 2024-11-7
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vid3
lvl.3
Flight distance : 432835 ft
Poland
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I know the neo needs good lighting. I don't fly in the dark.

But on a cloudy day in a room additionally lit with LED lamps, you can clearly see flickering and stripes in the places lit by these lamps.

Changing the auto/50hz/60hz settings does nothing.

In my power grid the voltage frequency is 50 Hz.

To get a decent recording, I have to make sure the ceiling lights are turned off and rely solely on natural light.



2024-11-7
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PHL
Second Officer
Flight distance : 1044062 ft
Australia
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That's the common problem with LED lights and the drivers used; you will see the same effect if you happen to record newer cars with LED lights as well, so there is nothing you can do unfortunately.
2024-11-7
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DJI Gamora
Administrator
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Hi vid3,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. This is a common issue with LED reflection on cameras. Try adjusting camera settings by changing the frame rate, shutter speed, or white balance to match the lighting conditions. I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!

2024-11-7
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DJI Gamora
Administrator
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PHL Posted at 11-7 13:15
That's the common problem with LED lights and the drivers used; you will see the same effect if you happen to record newer cars with LED lights as well, so there is nothing you can do unfortunately.

Thanks for sharing this information! It will definitely be helpful for others on the forum. Have a great day! Thank You!
2024-11-7
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