I'm getting a code 30252 on my drone at time of lift off. it spools up then shuts down and states this code. I've checked the the props. all seems good. the only thing i haven't tride yet is put all new props on it and see if that makes a difference. I have done all IMU and compass recalabrations. i did have a small crash this year. we had a ice storm so i was out flying the property checking for damage. I think the props got ice on them. The drone just fell out of the sky at about 8 other so feet. i didnt break anything on the Drone. i did have some isuses getting it to do a IMU recalabration. But did get it to do it. Any help on this matter would be appreciated. thank you.

Hi there,
thank you for reaching out.

We apologize for the inconvenience. There is a motor power error. We recommend you check whether the propellers are installed incorrectly. However, since the drone has crashed, it is strongly advised to return it for a thorough inspection to guarantee its long-term functionality. You could register through the following link, https://repair.dji.com/, to create a case and send back the device for diagnosis. If you need assistance while submitting, you could also contact with our support service: http://www.dji.com/support.

Please keep us posted.

DJI Diana Posted at 11-14 23:14
Hi there,
thank you for reaching out.

thank you for the response. I haven't tried replacing all the props yet. I did move the one that was saying it was having the issue. but didn't resolve the issue. I have a new set of props that I will install and see if that resolves the issue. a few of the props have some roughness on the edges. nothing major that I would think would cause an issue . but who knows. will change them out and see what happens.
if I do need to send in for diagnostics. what does that cost?
again, thank you.

Raptor Imaging Posted at 11-15 10:04
thank you for the response. I haven't tried replacing all the props yet. I did move the one that was saying it was having the issue. but didn't resolve the issue. I have a new set of props that I will install and see if that resolves the issue. a few of the props have some roughness on the edges. nothing major that I would think would cause an issue . but who knows. will change them out and see what happens.
if I do need to send in for diagnostics. what does that cost?
again, thank you.

Hi there,
thank you for reaching out.

We apologize, but it's difficult to estimate the repair service fee prior to evaluating the damaged parts. The specific amount will be determined on the inspection results of your unit, and it will also be noted on the invoice.

DJI Diana Posted at 11-15 23:56
Hi there,
thank you for reaching out.

what all do Ineed to do to send my drone in for service? its looking like I'm going to need to do this.
so all the information that I need would be appreciated.
thank you.