DJI Gamora
 Administrator
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Hi kykAir,
Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing.
Switching between Wide-Angle Camera and Medium Tele Camera
Tap 1x, and 3x on the right side of the screen in Normal Photo or Video mode to directly switch between the wide-angle camera and medium tele camera.
Note: Starting from v01.00.10.00, in standard photo mode, 12MP cameras support a maximum of 3x zoom. Wide-angle cameras allow zooming from 1x to 3x, while medium tele cameras support zooming from 3x to 9x. However, 48MP cameras, in this mode, do not support zooming.
How to use Zoom Function
1. In Normal Video mode, wide-angle camera: 1-3x digital zoom; Medium tele camera: 3-9x digital zoom;
2. Users can use the zoom function in any of the following ways:
1) Tap the zoom button to achieve the 1x and 3x zooming operation;
2) Tap and hold the zoom button in the DJI Fly app, and drag it up and down to adjust camera zoom;
3) Use two fingers on the screen to zoom in or out;
4) When controlling with DJI RC-N2, press the Fn button and hold, and at the same time, turn the gimbal dial to zoom in or out;
5) When controlling with DJI RC 2, use the dial on the right side of the controller to zoom in or out.
Kindly take note on the zoom range below for your DJI Air 3S and this range does not support for "slow motion mode" only.
wide-angle camera: 1-2.9x digital zoom
Medium tele camera: 3-9x digital zoom
If issue still persist upon trying the steps above, please send us a video recording of the problem. This will allow us to investigate further and provide you with the most accurate solution based on the specific issue you're encountering. If you have any other questions, kindly let us know. Thank You! |
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