DJI Gamora
Administrator
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Hi there,
Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. This is normal. To ensure flight safety, it is necessary to re-import the unlocking license when powering on the aircraft each time.
Each time the aircraft restarts, the flight controller will request the you to verify their DJI account (the unlocking license is bound to the DJI account and flight controller serial number). In this case, if no mobile app is connected, your verification will fail and the unlocking will not take effect, even if it is enabled with the unlocking license. This is why the unlocking license must be re-imported when powering on the aircraft each time.
Thus, to use the unlocking function after restarting the aircraft, please connect to the mobile app first and make sure that the DJI account logged in to the app is the same as the account bound to the unlocking license. Make sure that unlocking is successful before disconnecting from the mobile app.
I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You! |
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