beamerbuilder1-sp
lvl.2
Flight distance : 2015899 ft
United States
Offline
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Some of us ordered an Air 3S but had to cancel due to US Customs holding them. I’ll never order from DJI’s Store again! Billed my credit card before I ever even received the drone. Now I’m being charged interest daily on my credit card balance while DJI and DHL drag their feet on refunding my money. I’ve always had a good experience with DJI and their customer service until this experience. I even went to bat for them and called my Representatives and Senators to help prevent a ban. I realize the customs situation is out of their control but if they knew it was an ongoing issue why sell a drone to someone with the possibility of this situation occurring. Epic Fail! |
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