DJI Gamora
 Administrator
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Hi Petrified Shrimp,
Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. Could you try this step > Directly connect the aircraft to the computer through the Type-C data cable to find the corresponding files. Pay attention to the file's format/name: Internal storage > DCIM> DJI_001-123.
If issue persist please send us a footage of the issue to assist further. We are looking forward to your response for further assistance. Thank You |
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