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App on Android?
404 4 2024-12-15
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Keith Kennedy
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United States
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Can not download the application for my mini 4 pro on my android. I get a notification that it is for older android versions. What do I do?
2024-12-15
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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Are you downloading from the DJI Download centre - https://www.dji.com/uk/downloads/djiapp/dji-fly
2024-12-16
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Keith Kennedy
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United States
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DAFlys Posted at 12-16 03:21
Are you downloading from the DJI Download centre - https://www.dji.com/uk/downloads/djiapp/dji-fly

Yes, I was
2024-12-16
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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And your phone is on the supported list?
2024-12-16
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi there,
thank you for reaching out.

Could we confirm which phone you are using? Additionally, does the prompt "older Android versions" refer to the image below?


If so, please follow the steps below and see if you can isolate the issue:

1. Please download the latest version of the APP from the DJI official website instead of from Google Play.

2. Please click on "More Details" then click on "Install Anyway" to install;

3. Or you can also follow this path to turn off Google Play Protect options and test again: Google Play — Profile — Play Protect — Setting — Turn off below two options — Re-install App and test again.

4. For Samsung phone models, please turn off the "Auto blocker" option and test again: Settings --- Security and Privacy --- Auto Blocker. (Please disregard this if you are not using Samsung phone models.)

Please let us know if the issue persists.

2024-12-16
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