Dji FlyApp 1.15.4 on samsung s23 no more LiveView
308 8 2024-12-16
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MarkusK
lvl.3
Flight distance : 236932 ft
Germany
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Since updating the dji fly app to 1.15.4, I can no longer connect to the Goggles N3 via USB with my Samsung S23 and therefore I no longer have LiveView. When installing the app, a message appears from Google Play Protect saying that it is an unsafe app and that it was developed for an older Android version. It worked perfectly with the previous FlyApp version. Reinstalling the app and turning off Google Play Protect didn't help either. Why doesn't it work with my Samsung S23 anymore???
2024-12-16
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GermanD3Z6
lvl.2
Germany
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Unfortunately, DJI is not allowed to work fully with Android due to sanctions, so it is better to use iPhone
2024-12-16
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MarkusK
lvl.3
Flight distance : 236932 ft
Germany
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That's not an option, it was working before.
2024-12-16
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MarkusK
lvl.3
Flight distance : 236932 ft
Germany
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and I certainly won't buy an iPhone to see the live view.
2024-12-16
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MarkusK
lvl.3
Flight distance : 236932 ft
Germany
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No response from DJI
2024-12-17
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DJI Natalia
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Hi there! Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with the DJI Fly app update. To resolve the issue, please download the latest version of the app directly from the DJI official website by referring to the link provided below, instead of from Google Play. Additionally, for Samsung phone models, please turn off the "Auto blocker" option by navigating to Settings -> Security and Privacy -> Auto Blocker, and then test the connection again. If you continue to experience issues, please let us know, and we'll be happy to assist further.

https://www.dji.com/hk-en/downloads/djiapp/dji-fly
2024-12-18
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MarkusK
lvl.3
Flight distance : 236932 ft
Germany
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DJI Natalia Posted at 12-18 02:50
Hi there! Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with the DJI Fly app update. To resolve the issue, please download the latest version of the app directly from the DJI official website by referring to the link provided below, instead of from Google Play. Additionally, for Samsung phone models, please turn off the "Auto blocker" option by navigating to Settings -> Security and Privacy -> Auto Blocker, and then test the connection again. If you continue to experience issues, please let us know, and we'll be happy to assist further.

https://www.dji.com/hk-en/downloads/djiapp/dji-fly

I have already downloaded the Apk 1.15.4 directly from Dji and the auto blocker is off anyway. As I wrote, the problem only exists since the update to 1.15.4. My Samsung S23 has Android version 14.
2024-12-18
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MarkusK
lvl.3
Flight distance : 236932 ft
Germany
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MarkusK Posted at 12-18 03:00
I have already downloaded the Apk 1.15.4 directly from Dji and the auto blocker is off anyway. As I wrote, the problem only exists since the update to 1.15.4. My Samsung S23 has Android version 14.

It's been resolved. I reinstalled everything today and it's working again now.
2024-12-18
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DJI Natalia
Administrator
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MarkusK Posted at 12-18 11:43
It's been resolved. I reinstalled everything today and it's working again now.

Thank you for keeping us updated. We are pleased to hear that the issue has been resolved.

If you have any further questions or need assistance, please feel free to reach out. We are always happy to help you!
2024-12-18
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