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HELD AT CUSTOMS
340 1 2024-12-16
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fans0726372e
lvl.1
United States
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I ordered a Mini 3 directly from the website. It has been on hold at JFK since December 4. It doesn’t say anything about customs delay. It says Next Step: The shipment will be processed in the next planned cycle.

Customs nor DHL has not gotten in touch with me yet if they anything additional info or something. And DHL is absolutely USELESS when I tried contacting them. I already got in touch with DJI support on reddit, but just today there account is inactive or removed.

Appreciate your thoughts and help.
2024-12-16
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DJI Wanda
Administrator
Online

Hi, there
Thanks for sharing your concern.
We have responded to your previous post. https://forum.dji.com/forum.php? ... 065&pid=3498751
Thanks for your understanding.
2024-12-16
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