I bought a mini 3 pro drone after the owner removed the account, it was connected to the device I bought but it was still linked and I tried to fly it with my account, there was no problem, there was no notification that this drone could only fly 5 times normally, and the flight notification also entered my account, but I couldn't release it, after being given a dji fly account, the device was also not there, so what's wrong

Hi there. Could you please tell us your SN and give us relevant screenshots such as screenshots of the account interface so that we can better help you?

DJI Tony Posted at 12-22 00:42
Hi there. Could you please tell us your SN and give us relevant screenshots such as screenshots of the account interface so that we can better help you?

sebelumnya terimakasih banyak tony
baik ini saya akan lampirkan sn dji saya di pesan peribadi mu tony

Hi, there
Thanks for your information.
May we confirm if the email as screenshot shown belongs to the owner ?
If so, it seems the owner did not unbind the drone successfully.
We suggest you contact the owner to log in to the DJI account and then Unbind Device.
Thanks for your understanding.