Hi,
I have a lost dji neo, and like the movie finding neo, i've searched everywhere for it. The dji fly app has the gps co-ordinates for the last location but i've searched that location thoroughly without luck.
There is no .DAT file for this last flight or .txt file.
I have confusion as to why im missing the .DAT file and if the last co-ordinates are accurate since i lost connection with the drone. (hd signal).

Hi, there
Thanks for sharing your concern.
In a situation like this, we suggest you submit a flyaway case on your own without online waiting.
Please click this link: https://repair.dji.com/gb/repair/flyaway-apply
After a successful registration, the relevant team will provide you further assistance.

Yes I did that about 2 weeks ago, I have not progressed, which is why I'm posting here.

1. The goggles n3 had the wrong time so all the flight record timestamps on the .txt files are wrong.
2. There was no .Dat files on dji fly only .txt.
3. On dji assistant 2 there was .dat logs (with scrambled dates), i exported all the logs from dji assistant 2 and provided it to dji but support cannot read them.
4. It takes a few days each time I sent a message to get a reply from dji support.
5. There is not .txt file for the last flight but somehow locate my drone has the last gps co-ordinates (no other information)

djiuser_qOMe1ha2rlwG Posted at 12-27 03:09
Yes I did that about 2 weeks ago, I have not progressed, which is why I'm posting here.

1. The goggles n3 had the wrong time so all the flight record timestamps on the .txt files are wrong.

Hi there. We are sorry for the inconvenience. Could you please tell us your ticket number or email address so that we can better help you? Thank you for your understanding and cooperation.

djiuser_qOMe1ha2rlwG Posted at 12-27 03:09
Yes I did that about 2 weeks ago, I have not progressed, which is why I'm posting here.

1. The goggles n3 had the wrong time so all the flight record timestamps on the .txt files are wrong.

Hi there. We found the communication record between you and our email staff. We are sorry for the late response. We noticed that we have already tried to submit data analysis for you again. If you have any questions, please reply to our email. Thank you for your understanding and cooperation.