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dji rc 2 not working properly
337 1 2024-12-27
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georgebailey685
lvl.1
Australia
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hi ive just bought a new drone for the first time to record farming. i have got the dji ini 4 pro combo. the handheld controller is playing up, i went to put a password on the screen and then it just went blank. i didnt even finish putting the password in. so i turned it on and off again and it was still blank. i restarted and it loaded up with dji on the screen tried to complete the steps and the same thing happend again. i plugged into a mac and got the assistance app. after downloading i updated the controller and refreshed it it still isnt working. any tips i dont want to send it back now as i dont have time and dont live near a city or place that sells them.

2024-12-27
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi there,
thank you for reaching out.

We apologize for the inconvenience. May we confirm whether the DJI RC 2 has sufficient power? It is recommended that the customer try again after charging it fully. Try press and hold the power button for 15 seconds to force power off the rc, and then try restart and try. Also, try connect to the DJI assistant 2 (Consumer Drones Series) for firmware upgrade & refresh.

Please keep us updated on the progress.
2024-12-27
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