So I got this mini 4K for Christmas because I was told that these were awesome drones. After charging the batteries and setting everything up I find that this drone is dead in the water. Three brand new batteries came with this model and all three of them give the same error in the app I am not able to fly because the aircraft says 0% battery. Has anyone else had this issue? I'm starting to believe that this was a terrible investment.

Hi jp4, sorry for the inconvenience caused. Could you please provide us with pictures of your battery showing the indicator lights and the aircraft showing 0% battery for further checking? We would also appreciate it if you could provide screenshots of any error messages. Looking forward to your reply and thanks for your cooperation.

DJI Mindy Posted at 12-29 06:14
Hi jp4, sorry for the inconvenience caused. Could you please provide us with pictures of your battery showing the indicator lights and the aircraft showing 0% battery for further checking? We would also appreciate it if you could provide screenshots of any error messages. Looking forward to your reply and thanks for your cooperation.

When the app finally does connect to the aircraft, this is the screen and errors

Hi, there
Thanks for your information.
We will forward this to our engineering team for further checking.
Once there's any feedback we will get back to you as soon as possible.
Thanks for your patience.

Ok thank you

j p4 Posted at 12-30 02:36
Ok thank you

Hi, there
After further confirmation with our relevant team, there are some imitated DJI Apps on Playstore made by illegal individuals for fraud which may cause risk to the property security of our users.
In order to protect the rights and interests of our users, we have complained about this problem to the Playstore. As the brand owner, we will actively protect the rights and interests of our users. As a victim for such case, we will also actively protect DJI's intellectual property rights.
At the same time, we recommend that you download the App from DJI official channels to ensure that you can get a safe and reliable version. And here is the link to our official download center：https://www.dji.com/downloads
If you find such similar imitated apps, please do not click to download, and contact us for assistance in time, we will try our best to protect your rights, thank you for your understanding and support.