pls Help dji neo  CODE 161000CA

Hi there. Sorry for the inconvenience. Please provide us the the required details for further assistance. Looking forward to your response.

Serial Number of the device :
Proof of purchase:
Activation email:

DJI Natalia Posted at 1-2 23:43
Hi there. Sorry for the inconvenience. Please provide us the the required details for further assistance. Looking forward to your response.

Serial Number of the device :

djiuser_LpiU1mETofOD Posted at 1-3 23:26

1581F87LB249700207KZ

djiuser_LpiU1mETofOD Posted at 1-4 07:56
1581F87LB249700207KZ

Hi there, thank you for the serial number shared. Could you also share the activation email address along with the proof of purchase via DM.

Thank you.

DJI Natalia Posted at 1-4 14:30
Hi there, thank you for the serial number shared. Could you also share the activation email address along with the proof of purchase via DM.

Thank you.

shpana_89@mail.ru

djiuser_LpiU1mETofOD Posted at 1-4 16:31
shpana_89@mail.ru

Hi there, thank you for the email address shared. As requested above, kindly also share the proof of purchase through DM for us to forward all the informations to the relevant team for further action.

Thank you.

DJI Natalia hello, I have the same problem, what is the procedure and solution, can you advise me?