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Power button is not "clicky" anymore
235 8 1-2 05:32
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Cybernick
lvl.1
Turkey
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My power button in the Neo Drone is not clicky any more. It is working fine but is not clicking as the funtion button in the front.
Does anybody has the same issue?


1-2 05:32
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OldGuy2024
lvl.4
Flight distance : 632428 ft
United States
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There is an older thread about the tactile feel and click sound of the power button.  Apparently some of us feel and hear it.  Others claim not to.  Could be us the users or maybe different production runs and power button differences.  Noticed, but not absolutely sure that my Neo's button seems to have less of a click and feel.  Hopefully not wearing out. Have had a click switch on a non-DJI TX wear out.  Unlike DJI products.  Part available and easy diy replacement.  Sort of wish DJI would have incorporated the power button onto the battery like the Avata2 battery.  IIRC there are 11 screws that need to be removed.  Then you would need to remove the chassis holding flight board, GPS.... to get access to the switch.  Unsure if you can even replace the switch. We all might end up one day with a paper weight.  

Thought just hit the old brain.  Don't remember any quad ever owned or built that had a power switch like what the DJI Avata2 or Neo has.  Just plug in the battery and start up cycle begins.  Unsure why DJI goes this route.
1-2 08:57
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Cybernick
lvl.1
Turkey
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I have contacted local DJI distributor and the asked me to send the drone to the support center. Seems that it something wrong. I just wanna to solve the issue within warranty period in order to avoid any wearing after the warranty expired.
1-2 12:48
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DJI Natalia
Administrator
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Hi there,

We're sorry to hear about your experience. Could you please provide a video demonstrating the issue you are experiencing with the power button of the DJI Neo so we can look into this further?
1-2 16:19
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Cybernick
lvl.1
Turkey
Offline

Thank you for the reply. The button was not like this from day one. I happens after a while.
It is very difficult to show in a video since the button is functional but the feel of "click" is missing.
In any case I contacted my local DJI distributor in Turkey, Karacasulu and they asked me ship the drone to them. They will let me know and I will update this thread.
1-2 22:32
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Cybernick
lvl.1
Turkey
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The issue has been handled smoothly by the local Distributor in Turkey Karacasulu. The product has been replaced and my issue has been solved.
Great customer experience!
1-9 04:14
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Christian71
lvl.2
Flight distance : 46 ft

Germany
Online

Fine to hear neo Power Button fixes.
So neo can fly away
1-9 05:52
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OldGuy2024
lvl.4
Flight distance : 632428 ft
United States
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Christian71 Posted at 1-9 05:52
Fine to hear neo Power Button fixes.
So neo can fly away

Did you lose your Neo after your 46ft flight?
1-9 07:31
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Christian71
lvl.2
Flight distance : 46 ft

Germany
Online

No, i have neo secured in a Transport Case.  Poor litle neo. Neo think its a bird.
But he can't fly over water,snow, shiny floors, angry for DARK shaddows.
So he live in neocase.
1-9 07:53
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