DJI Tony
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CaptFlasheart Posted at 1-6 05:06
Hello Tony, many thanks for your concern. I am afraid that I do not have any video of the incident. When the Air 3S is powered on either by me or as in this instance by itself it does not and did not start recording video. It is probably just as well as the gimbal cover was still attached. The drone and all associated equipment was in the case that came with it. Forgive me but I do not understand how you could reasonably expect there to be video footage available?
Sorry for the misunderstanding. If the drone automatically turns on without touching anything in the bag, we think it was caused by accidental touch or other reasons. We recommend that you store the drone separately to see if this happens again.
If the drone automatically turns on after plugging in the charging cable without turning it on, we recommend that you send the drone to us for inspection. |
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