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Cannot add waypoints to map screen when in flight
325 5 1-8 04:04
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djiuser_lNU3TTQ4SPBe
lvl.2
Flight distance : 2008343 ft
Philippines
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AIR 3S android fly app will not allow waypoints or poi to be added when tapping the map screen when in flight, only by button press or on screen+ Operates correctly if the drone is not flying and disconnected from controller.
Is this a bug?
1-8 04:04
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DJI Wanda
Administrator
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Hi, there
Thanks for sharing your concern.
According to your description of the problem, our engineering team tried to fly with the latest version of the same model flight firmware and APP, it is possible to add waypoints by clicking on the map.
If you fail, we suggest you try to update the firmware and app version to see if it can be resolved.
In order to better help you resolve it, please provide the following information, we will forward it to the relevant team for further checking:
1、Try to fly again by using the waypoints and record the screen. Provide the time of the issue happens
2、Export app logs
3、Synchronize and export the export the aircraft body log when the problem is occurs.
1-14 22:57
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djiuser_lNU3TTQ4SPBe
lvl.2
Flight distance : 2008343 ft
Philippines
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DJI Wanda Posted at 1-14 22:57
Hi, there
Thanks for sharing your concern.
According to your description of the problem, our engineering team tried to fly with the latest version of the same model flight firmware and APP, it is possible to add waypoints by clicking on the map.

I have just been notified that there is an update to the Android fly ap. I have just installed it, version 1.16.0 and the waypoint setting from the map has now been fixed, however point of interest still cannot be set from the map view while in flight. The screen flashes briefly but no point of interest is added.
1-15 18:44
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Geo_Drone
Core User of DJI
Flight distance : 2866296 ft
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Romania
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djiuser_lNU3TTQ4SPBe Posted at 1-15 18:44
I have just been notified that there is an update to the Android fly ap. I have just installed it, version 1.16.0 and the waypoint setting from the map has now been fixed, however point of interest still cannot be set from the map view while in flight. The screen flashes briefly but no point of interest is added.

Try again....is working but is slower when you fly....
1-15 23:12
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DJI Wanda
Administrator
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djiuser_lNU3TTQ4SPBe Posted at 1-15 18:44
I have just been notified that there is an update to the Android fly ap. I have just installed it, version 1.16.0 and the waypoint setting from the map has now been fixed, however point of interest still cannot be set from the map view while in flight. The screen flashes briefly but no point of interest is added.

Hi, there
You can please provide the following information, we will forward it to the relevant team for further checking:
1、Try to fly again by using the waypoints and record the screen. Provide the time of the issue happens
2、Export app logs
3、Synchronize and export the export the aircraft body log when the problem is occurs.
Thanks for your understanding.
1-16 04:44
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djiuser_lNU3TTQ4SPBe
lvl.2
Flight distance : 2008343 ft
Philippines
Offline

Geo_Drone Posted at 1-15 23:12
Try again....is working but is slower when you fly....

Hi, I have just tried again to add a point of interest by tapping the map screen and it still dows not see to work. I have tried pressing and hold for several second and single tap followed by a wait of several seconds with no success. I have just uploaded the logs and a screen recording of the event. The time was around 17:20 local Philippine time. Many thanks for your help with this issue...DJI are the best! I've had a mini 2 for more than 2 years and it was my pride and joy until I got the AIR 3S!
1-17 01:52
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