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Brand New Drone: Power System Error 30210
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djiuser_TjNQV38LoeCB
lvl.1
United Kingdom
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I have a brand new DJI Mini 4k with zero hours flying time. Although I can connect to the RC1 controller I am unable to fly the drone as it shows the error: Power System Error 30210. I have fully charged batteries and have tried 3 batteries I was supplied with the unit. The error message keeps saying reset the drone but turning it on/off does nothing. i have tried the following fixes:

  • Updating firmware via assistant 2
  • Factory resetting via app
  • Chaging batteries
  • turning on/off again
  • re installing fly app

Nothing works.



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1-10 14:17
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Mobilehomer
First Officer
Flight distance : 18150351 ft
United States
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Open a warranty case with DJI. Don't even try to fix it yourself. It's on them.
1-10 14:56
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DJI Natalia
Administrator
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Hi there,

We apologize for any inconvenience caused by this issue. According to your description, the DJI Fly app prompts "Power system hardware error". We cannot remotely troubleshoot and solve this issue. To ensure your flight safety, we suggest that you send the device back to DJI for testing. We will provide comprehensive after-sales services to you. Thank you for your understanding and support. 
1-13 04:21
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