DJI Natalia
 Administrator
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Hi there!
Thank you for reaching out to us.
When the DJI Neo is connected to the Goggles, you can access the video from 30 seconds before it was lost. To do this, please navigate to the Goggles menu, then go to Settings, followed by Safety, and select Camera View Before Loss. This feature can help you determine the location where the drone was lost. If the DJI Neo still has power, you can enable ESC Beeping in the Settings and Safety menu, which will produce a beeping sound to help you locate it.
Please note that recording cannot be enabled while viewing the Camera View Before Loss video. Additionally, the last known location of the DJI Neo will be updated after the Goggles are connected to the DJI Fly app.
If the DJI Neo is connected to a remote controller or controlled via Wi-Fi, you can tap Profile on the DJI Fly interface and select Find My Drone. This will allow you to view the video from 10 seconds before it was lost.
In controller-free mode (when intelligent functions are enabled through palm takeoff), please be aware that the camera view before the loss will not be generated, and the Find My Drone feature is not supported.
Thank you for your understanding! If you have any further questions or need additional assistance, please feel free to reach out. |
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