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Setting video quality and then fly without controller
958 20 2-11 04:38
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darkdrool
lvl.1
Netherlands
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Hello!

is it possible to program/setting the video quality (sharpness, color, etc) with the controller and
then fly without the controller (hand takeoff) and keep these settings?
Or are the video settings only possible when flying with the controller?

Greetings,

Patrick
2-11 04:38
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Meanskunk
lvl.3
United Kingdom
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I think the settings only stay with the controller
2-11 04:56
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darkdrool
lvl.1
Netherlands
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Hello, ok. Thank you.
So flying without controller only uses the "basic" setting.
Shame..
2-11 05:15
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DJI Natalia
Administrator
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Hi, darkdrool. Thank you for your inquiry! The camera of DJI Neo supports noise reduction and sharpness adjustment, Currently, they can be modified when DJI Neo is connected to Goggles or a remote controller (DJI RC 2, RC-N3, or RC-N2). (Only in video mode)

via Goggles: Open the goggles’ menu, select Settings > Camera > Advanced Camera Settings, and adjust the Sharpness or Noise Reduction options.

When DJI Neo is connected to a remote controller, the settings can be modified in the DJI Fly app: via DJI Fly: On the camera view, select “···” > Camera > Style,   and adjust Sharpness or Noise Reduction options.



I hope this information is helpful. If you encounter any further issues, please don't hesitate to contact us. Thank you.
2-12 01:45
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darkdrool
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Netherlands
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DJI Natalia Posted at 2-12 01:45
Hi, darkdrool. Thank you for your inquiry! The camera of DJI Neo supports noise reduction and sharpness adjustment, Currently, they can be modified when DJI Neo is connected to Goggles or a remote controller (DJI RC 2, RC-N3, or RC-N2). (Only in video mode)

via Goggles: Open the goggles’ menu, select Settings > Camera > Advanced Camera Settings, and adjust the Sharpness or Noise Reduction options.

Hello DJI Natalia,

thank you for your reply.
But.... are the videoquality settings stored in the drone?
So are the settings active if i want to fly without the controller?
2-12 01:52
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DJI Natalia
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darkdrool Posted at 2-12 01:52
Hello DJI Natalia,

thank you for your reply.

Yes, it will be stored in the drone. You will need to use the controller to achieve the settings.

If you encounter any further issues, please don't hesitate to contact us. We are fully dedicated to assisting you and resolving any concerns you may have.
2-12 02:58
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darkdrool
lvl.1
Netherlands
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That is good to hear
Thank you again for your help.

Greetings,

Patrick
2-12 03:06
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With Love
lvl.2
Russia
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darkdrool Posted at 2-12 03:06
That is good to hear
Thank you again for your help.

The settings will be reset. If you want to save the settings, you must use the remote control. Robot Natasha gave you the wrong information.
2-12 03:57
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darkdrool
lvl.1
Netherlands
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Oh, ok. That is confusing.
Ok. so flying without control is without the settings and with the controller is with te settings.
2-12 04:10
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MrDinB
lvl.3
Flight distance : 67923 ft
Canada
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We have been asking them to add the ability to change video and photo settings in the app since the drone came out in November. They are not interested in doing it.
2-12 06:40
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darkdrool
lvl.1
Netherlands
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That sounds bad
Nothing to do for us then.
Thank you for your response,
2-12 06:50
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Meanskunk
lvl.3
United Kingdom
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MrDinB Posted at 2-12 06:40
We have been asking them to add the ability to change video and photo settings in the app since the drone came out in November. They are not interested in doing it.

Yeah, it wouldn’t be hard. Makes no sense they didn’t add that to the app.
2-12 12:52
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Meanskunk
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United Kingdom
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darkdrool Posted at 2-12 06:50
That sounds bad
Nothing to do for us then.
Thank you for your response,

Fingers crossed, one day they add adjustment video settings to the app
2-12 12:54
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DJI Natalia
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MrDinB Posted at 2-12 06:40
We have been asking them to add the ability to change video and photo settings in the app since the drone came out in November. They are not interested in doing it.

Hi there, thank you for reaching out and we do apologize for the inconvenience caused. Please know that all suggestions need to undergo evaluation and unfortunately, that takes time.  Also,  please note that not everything will be approved as there may be some limitations such as technical or firmware limitations. Thank you for your understanding. Have a nice day ahead.
2-13 03:13
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DJI Gamora
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Meanskunk Posted at 2-12 12:54
Fingers crossed, one day they add adjustment video settings to the app

Your feedback has been noted and will be passed along to the relevant departments. Rest assured, we take all customer feedback seriously and use it to continuously improve our products and services.

Thank you for your support and understanding.
2-19 01:46
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yogi053
First Officer
Flight distance : ****
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United Kingdom
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DJI Natalia Posted at 2-12 01:45
Hi, darkdrool. Thank you for your inquiry! The camera of DJI Neo supports noise reduction and sharpness adjustment, Currently, they can be modified when DJI Neo is connected to Goggles or a remote controller (DJI RC 2, RC-N3, or RC-N2). (Only in video mode)

via Goggles: Open the goggles’ menu, select Settings > Camera > Advanced Camera Settings, and adjust the Sharpness or Noise Reduction options.

Posting error.
2-19 02:35
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Meanskunk
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United Kingdom
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DJI Gamora Posted at 2-19 01:46
Your feedback has been noted and will be passed along to the relevant departments. Rest assured, we take all customer feedback seriously and use it to continuously improve our products and services.

Thank you for your support and understanding.

Thank you much appreciated. A little update could solve that to allow the settings to be changed.from app
3-2 06:06
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DJI Gamora
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Meanskunk Posted at 3-2 06:06
Thank you much appreciated. A little update could solve that to allow the settings to be changed.from app

You're welcome! We appreciate your patience and understanding. We're always working to enhance our user experience, and your feedback plays a crucial role in that process. If there's anything else we can assist you with, please feel free to let us know. Thank you for being a valued part of our community!
3-2 09:05
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Meanskunk
lvl.3
United Kingdom
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DJI Gamora Posted at 3-2 09:05
You're welcome! We appreciate your patience and understanding. We're always working to enhance our user experience, and your feedback plays a crucial role in that process. If there's anything else we can assist you with, please feel free to let us know. Thank you for being a valued part of our community!

Thanks for taking your time to respond back appreciated
3-5 02:21
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DJI Gamora
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Meanskunk Posted at 3-5 02:21
Thanks for taking your time to respond back appreciated

If you have any further questions or concerns, please do not hesitate to contact our online service, you could also visit : https://www.dji.com/support?site=brandsite&from=nav.
3-5 02:24
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Meanskunk
lvl.3
United Kingdom
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DJI Gamora Posted at 3-5 02:24
If you have any further questions or concerns, please do not hesitate to contact our online service, you could also visit : https://www.dji.com/support?site=brandsite&from=nav.

Thanks will do
3-9 18:13
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