Hi!
I just recently bought an Avata 2. I've been flying Inspires and Mavics for years now but this is my first FPV drone. I'm still using the Motion Controller because I haven't bought a real controller yet.

Today, I was flying around the house (it's raining here) for only the second time. I was just taking it easy, learning the ropes. Everything was going well until I flew into my bedroom and over my bed. As soon as it got over my bed, the drone just stopped. I was able to turn but it didn't want to move and was drifting backwards towards the wall. With the throttle trigger fully engaged I was able to reverse the drift and slowly creep forward. I was trying to fly back out of the room but when I turned toward the door, the drone kept moving in its original direction. It eventually bumped the wall and kinda stuck there. I couldn't get it off the wall so I tried to just land, which didn't really work. The drone somehow flipped over, fell to the ground, and the props shut off. Thankfully, nothing was damaged.

Can someone help me understand what happened? It wasn't like I lost connection to the drone because I was still getting video feed, I could still turn, and the drone would respond to the throttle but only at full and only barely. I don't think this drone has obstacle avoidance so I don't think there could be an issue related to that. It could well have lost GPS signal in the bedroom but I kinda doubt it had much signal anyways indoors on a rainy day. And surely losing GPS wouldn't cause the drone to become unflyable, would it? I brought the drone out of the bedroom and took off without power cycling and it flew normally again, although I didn't go back in the bedroom. What could have happened? I'm stumped.

Any insight is appreciated!

David

Hi there, thank you for bringing this to our attention and we sincerely apologize for any inconvenience you may have experienced. If your aircraft has been involved in a collision or crash, it may have sustained structural or internal electronic damage, which could affect its flight safety and performance. As for your case, we recommend you send your aircraft back to DJI for a thorough diagnosis to mitigate any potential flight safety risks. Our dedicated team will meticulously inspect the aircraft to ensure its flight safety. You can submit a repair application via Online Repair Request on our official website or follow the below path to start a repair request. I hope this helps. Thanks.

DJI Official Website > Scroll down until the bottom > Click 'Service Request and Inquiry' > Click 'Request Repair Service Online' under the 'Repair Services' section > Submit for repair case

DJI Gamora Posted at 2-11 21:54
Hi there, thank you for bringing this to our attention and we sincerely apologize for any inconvenience you may have experienced. If your aircraft has been involved in a collision or crash, it may have sustained structural or internal electronic damage, which could affect its flight safety and performance. As for your case, we recommend you send your aircraft back to DJI for a thorough diagnosis to mitigate any potential flight safety risks. Our dedicated team will meticulously inspect the aircraft to ensure its flight safety. You can submit a repair application via Online Repair Request on our official website or follow the below path to start a repair request. I hope this helps. Thanks.

DJI Official Website > Scroll down until the bottom > Click 'Service Request and Inquiry' > Click 'Request Repair Service Online' under the 'Repair Services' section > Submit for repair case

I appreciate that, but I wouldn't really call it a crash. It was moving very slowly when it bumped the wall. My concern is figuring out why controlling the aircraft suddenly became so difficult.

ravenflight Posted at 2-12 04:12
I appreciate that, but I wouldn't really call it a crash. It was moving very slowly when it bumped the wall. My concern is figuring out why controlling the aircraft suddenly became so difficult.

Could you provide us a video for us to check and assist you further?
This will help us to understand and provide you a better solution.
Looking forward for your response.

DJI Gamora Posted at 2-12 04:35
Could you provide us a video for us to check and assist you further?
This will help us to understand and provide you a better solution.
Looking forward for your response.

Yes, here is the video I was recording at the time. I've annotated it in order to make clear what actions I was taking.

https://youtu.be/_PUbEnG4LOM

ravenflight Posted at 2-13 10:11
Yes, here is the video I was recording at the time. I've annotated it in order to make clear what actions I was taking.

https://youtu.be/_PUbEnG4LOM

Thank you for sharing the video. Can we confirm if the issue still exists after the video was taken? How did the drone perform while flying outdoors?

DJI Gamora Posted at 2-13 15:51
Thank you for sharing the video. Can we confirm if the issue still exists after the video was taken? How did the drone perform while flying outdoors?

The drone has no issues outdoors or in the rest of the house. Today, I flew it into the bedroom again under similar lighting conditions and something similar happened. It wasn't as pronounced but throttle control definitely became sluggish.

Could the low light be causing issues with the Vision Positioning System?

ravenflight Posted at 2-13 15:58
The drone has no issues outdoors or in the rest of the house. Today, I flew it into the bedroom again under similar lighting conditions and something similar happened. It wasn't as pronounced but throttle control definitely became sluggish.

Could the low light be causing issues with the Vision Positioning System?

Hi ravenflight, we recommended you to update or refresh your aircraft and remote controller firmware via DJI Assistant 2 using a PC first. Here is the link https://www.dji.com/au/downloads ... sumer-drones-series
If you have any further questions or concerns, please do not hesitate to contact our support team. We are always happy to help you!

ravenflight Posted at 2-13 15:58
The drone has no issues outdoors or in the rest of the house. Today, I flew it into the bedroom again under similar lighting conditions and something similar happened. It wasn't as pronounced but throttle control definitely became sluggish.

Could the low light be causing issues with the Vision Positioning System?

Low light w/o GPS signal can 100% cause loss of control. The downward sensors are the only thing the drone can use at that point.