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S21 Ultra with OM 6 - heating issue
260 6 2-14 01:16
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djiuser_wo4qahkBIHrK
lvl.1
United Arab Emirates
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Just got OM 6, my mobile is S21 Ultra. Whenever I use it OM 6, it's heat up. When I use only mobile even for extended time, mobile don't heat up that much. Mobile software latest update, OM 6 firmware latest.
2-14 01:16
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DJI Tony
Administrator
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Hi there. Please try the following steps:

1. Clear the DJI Mimo App cache and try again, make sure the mobile phone has sufficient memory.

2. Turn off the mobile phone's cellular and Wi-Fi functions.

3. Disable the assistive touch switch (iPhone: Settings – Accessibility – AssistiveTouch).

4. Disable unnecessary notifications in “Settings – Notification Center”.

5. Enable the Power Saving mode and set the screen brightness to the lowest.

6. Use the native camera and check whether it still gets overheated.

7. If the issue persists after the abovementioned methods have been tried, please tell us for further analyze.
2-14 01:56
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icyHammer
lvl.1
United Arab Emirates
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after clearing cache, heating reduced. Did try 6 min hyper lapse video, but mobile is still heating up. Will try to do other points as mentioned. Will keep posted.
2-16 10:09
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Thorge8
lvl.2
Germany
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icyHammer Posted at 2-16 10:09
after clearing cache, heating reduced. Did try 6 min hyper lapse video, but mobile is still heating up. Will try to do other points as mentioned. Will keep posted.

Its not a gimbal problem, my old phone was a 21 its heating up when a play games or other things it will mostli heating up.
2-16 12:31
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icyHammer
lvl.1
United Arab Emirates
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Please come and visit me, I will show you mine. Than we will figure out why it's heating up. If yours is not heating up, it does not mean every single s21 ultra under the sun will react same way.  Please don't message in someone else post if you not going to help them.
2-16 17:55
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DJI Wanda
Administrator
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icyHammer Posted at 2-16 10:09
after clearing cache, heating reduced. Did try 6 min hyper lapse video, but mobile is still heating up. Will try to do other points as mentioned. Will keep posted.

Hi, there
Thanks for your feedback.
Please keep us updated after trying all the steps.
Look forward to your reply
2-16 18:57
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icyHammer
lvl.1
United Arab Emirates
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I did try all above steps, still mobile getting hot. S21 Samsung Ultra, Android with latest Android update. OM6 with latest update.
2-22 22:59
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