Hello, guys,

I hope you can help me with my issue. I have a Phantom 4 Pro + with a GL300E remote controller (the one with the LCD included) since 2017.
I had no problems with the system until now.

I stored it in its box for about 6 months, and everything is working fine, but the remote didn't start.
When I pressed the button once to check the battery, half of the LEDs blinked, but when I pressed again to turn it ON, the LEDs were just flashing with a small beep sound. (no red LED or weird noises)... just a small beep.
So, I charged it, but for a few minutes, the LEDs did nothing while plugged in.
After some time 1st LED started flashing, and I waited to be fully charged. I turned it ON, and it worked.

But, after I turned it Off and left it for a few minutes, it won't start again. Even if the battery was 100% charged.
It's the same blinking, the same noise.
The only fix is to charge it for a few seconds until the LEDs are blinking, then disconnect the charger and turn it ON immediately.
Otherwise, it's now working.
Any solutions?
I have the latest firmware.

I also made a video that explains the issue: https://www.youtube.com/watch?v=U6muuLHV42Q

Thank you!

Hi there,

Thank you for reaching out! As electronic products are affected by technological developments and changes in usage requirements, each generation of products has a fixed life cycle. In order to continuously provide you with premium product and service experiences, DJI regularly optimizes resource allocations to promote the development and application of new products and technologies. Therefore, we have decided to stop providing support services for the Phantom 4 Pro Obsidian Edition and its accessories starting on July 1, 2023.

We're sorry that the services for this product have been suspended currently and relevant technical support and after-sales repair services cannot be provided.