Please select Into the mobile phone version | Continue to access the computer ver.
My amount is not refunded to my bank account after getting approved refund
186 3 2-19 11:46
Uploading and Loding Picture ...(0/1)
o(^-^)o
Srilokesh Kolli
lvl.1
United States
Offline

I have cancelled my order after getting the payment approved on 18 February 2025 and My amount got deducted from my bank account and I requested for refund, and  I got refund approval on 19 February 2025, and they also sent me a mail that the amount has been refunded, but the amount is not reflecting in my bank account yet Can you please solve this issue as soon as possible

And my order Number is 0018173231460
2-19 11:46
Use props
DJI Gamora
Administrator
Offline

Hello! Thank you for reaching out. Please be informed that, refund process will be completed in about 7-14 business days, depending on the bank or credit card issuer. We appreciate your understanding.
2-19 12:41
Use props
Srilokesh Kolli
lvl.1
United States
Offline

DJI Gamora Posted at 2-19 12:41
Hello! Thank you for reaching out. Please be informed that, refund process will be completed in about 7-14 business days, depending on the bank or credit card issuer. We appreciate your understanding.

Be transparent really, how long this will take to get my money back into my account as you guys already refunded successfully, but the money has been not created to my account so be transparent. Are you guys scamming the people?
2-19 17:22
Use props
DJI Stephen
Administrator
Offline

Hi Srilokesh,
Thank you for your feedback. Your order refund request is under processing and your payment will be fully refunded using the same method that was used.
We know it can be a bit of a wait, and we truly appreciate your patience and understanding throughout this process. Thank you.
2-19 19:22
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules