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Mini 2 fix
185 4 2-20 22:32
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fans9e606e4d
lvl.2
Flight distance : 86414 ft
United States
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How do i go about getting my mini 2 fixed
2-20 22:32
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EJs Mini down under.
First Officer
Flight distance : 3230456 ft
Australia
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Have you crashed it? And do you have a care plan for it?

If you don't have a care plan you can submit a repair case for it.
2-20 22:51
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fans9e606e4d
lvl.2
Flight distance : 86414 ft
United States
Offline

One motor frozen up and it fell from the air arm broke but I bought a replacement, replaced it and went to fly and got a gimble error and I could not nake off, I tried to start a case but it did not work I need to follow up to get it repaired
2-20 22:55
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EJs Mini down under.
First Officer
Flight distance : 3230456 ft
Australia
Offline

fans9e606e4d Posted at 2-20 22:55
One motor frozen up and it fell from the air arm broke but I bought a replacement, replaced it and went to fly and got a gimble error and I could not nake off, I tried to start a case but it did not work I need to follow up to get it repaired

Ok, if you have not got a care plan then you can go on the internet and search dji support and then click (request online repair service) and enter the information that it asks for. DJI should send you an email with instructions after you lodge it
2-20 22:59
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DJI Gamora
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fans9e606e4d Posted at 2-20 22:55
One motor frozen up and it fell from the air arm broke but I bought a replacement, replaced it and went to fly and got a gimble error and I could not nake off, I tried to start a case but it did not work I need to follow up to get it repaired

Hi there, thank you for bringing this to our attention and we sincerely apologize for any inconvenience you may have experienced. If your aircraft has been involved in a collision or crash, it may have sustained structural or internal electronic damage, which could affect its flight safety and performance. As for your case, we recommend you send your aircraft back to DJI for a thorough diagnosis to mitigate any potential flight safety risks. Our dedicated team will meticulously inspect the aircraft to ensure its flight safety. You can submit a repair application via this link here : https://repair.dji.com/us/repair/index. Thanks.
2-21 03:29
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