Hi. Not sure if this is right  forum. I have a DJI Mini 4 Pro.  I have had it for four months.  I have recently moved apartments and have updated my WIFi on both my DJi2 controller as well as my phone.  My phone works fine on the wifi but when i go to use quick transfer on the DJI fly app it shows the correct wifi name but a totally different password that is incorrect.  So with this I cannot download/ quick transfer videos off my drone to thr phone thru the DJI fly app.  Anyone else have this problem. I am worried about deleting the app off my phone as I have a lot of pictures still in the app.  Any idea how to resolve this.  Thanks so much.  Dave

Hi there, thank you for bringing this to our attention and we apologize for any inconvenience caused. To resolve the issue with QuickTransfer on your DJI Mini 4 Pro, please follow these steps:

1. When using the QuickTransfer function (without the remote controller), you do not need to enter the password in the Wi-Fi list. Simply enable Wi-Fi, Bluetooth, and Location Information (for Android mobile phones) and operate it within the DJI Fly app. For detailed instructions, refer to the tutorial videos for QuickTransfer on the our DJI official website.
2. If the connection still fails, try selecting “Forget DJI Mini 2” in your phone’s Wi-Fi list and then attempt the steps mentioned above again.
3. If the issue persists, please provide your mobile phone model, mobile phone system version, app version information, and a video showing the operation. This information will help us report the feedback and escalate the issue for further assistance.

Thank you, and I hope this helps resolve your problem.