Sincerely, these flares are awful for a camera this price.
I know flares are normal to a certain extent, I understand it... but what the hell is this?
It comes from all directions. I really might just send this camera back from where it came from.
Wish it wasn't this bad.

Hi there, thank you for bringing this to our attention and we apologize for the inconvenience. In regard to your issue, when recording non-diving scenes, you can try removing the lens cover, which can significantly reduce the impact of the flare. This might help improve the image quality. If you continue to experience issues, please let us know, and we'll be happy to assist further. Thank you for your understanding and support.

It is Hardware: lens cover  on or off  my two cents   

Fishycomics Posted at 2-22 15:39
It is Hardware: lens cover  on or off  my two cents

I've seen someone else's video without the lenses cover and the trumpet flare was indeed gone.
The thing is, they should think it through because other action cams do not have this type of flare, so if it is because of it why would this lens design be approved in the first place?
Also today during my testing I noticed that sometimes there's contrast changes that are so abrupt that it's ridiculous.
Ex : getting out of a forest to a open area.
I'll have to seriously reconsider this action cam and think If I'll trade for either the 4 or Ace Pro 2.
I'm disappointed.

I tested mine out   to know its the 8 layer r lens, if you go with ace pro, may be your better option let DJI know they are losing a customer to the premature release of a  DJI camera

Fishycomics Posted at 2-23 03:52
I tested mine out   to know its the 8 layer r lens, if you go with ace pro, may be your better option let DJI know they are losing a customer to the premature release of a  DJI camera

What I'm really interested in is whether I can use the FOV boost lens together with the horizon lock. Because with this lens the trumpets have disappeared. Does anyone have experience with this?? Maybe you, Fisch?

Maddin-6616 Posted at 2-23 04:27
What I'm really interested in is whether I can use the FOV boost lens together with the horizon lock. Because with this lens the trumpets have disappeared. Does anyone have experience with this?? Maybe you, Fisch?

thanks for asking:  No  I did not invest on one, sorry

Fishycomics Posted at 2-23 04:52
thanks for asking:  No  I did not invest on one, sorry

pity but maybe someone else here has other experience with the lens and the horizon lock

Maddin-6616 Posted at 2-23 04:59
pity but maybe someone else here has other experience with the lens and the horizon lock

maybe one day after the camera actually matures, the staff can easily  grab the notes for that question, if asked

It’s been tested, while it reduces the fanfare they are still there to a much lesser extent

Quadcopterer Posted at 2-23 05:12
It’s been tested, while it reduces the fanfare they are still there to a much lesser extent

then you could kill two birds with one stone with the lens. Firstly, there are fewer trumpets and secondly you have a larger field of view with the horizon-lock

Personally I don’t like the wide view, almost always on de squeeze

how bout the dropping of resolution and HR (Horizon steady) that be interesting.

We move around in sometimes very small spaces and it would be good if you could at least set the normal "wide" for the FOV. The normal horizon lock is a bit too little. Since my 12-year-old daughter uses the OA5P, it is a bit better to use the horizon lock because she is not so careful about holding the camera straight.
For Exsample:

that I hear. I had ruined shots before HB was around Lol. due to being rushed   enjoyed the clip thanks for the share

DJI Gamora Posted at 2-22 14:54
Hi there, thank you for bringing this to our attention and we apologize for the inconvenience. In regard to your issue, when recording non-diving scenes, you can try removing the lens cover, which can significantly reduce the impact of the flare. This might help improve the image quality. If you continue to experience issues, please let us know, and we'll be happy to assist further. Thank you for your understanding and support.

So you are advising that we remove the only thing that protects the lens from impact, scratches, and other damage??? On an action cam that is supposed to be used in extreme conditions and in water.

What is going to protect the lens then? Why di you sell the camera with a defective lens cover that makes such bad trumpet shape lens flares? GoPro or Insta 360 don't have such bad flares

Kanaye Shogun Posted at 2-23 11:41
So you are advising that we remove the only thing that protects the lens from impact, scratches, and other damage??? On an action cam that is supposed to be used in extreme conditions and in water.

What is going to protect the lens then? Why di you sell the camera with a defective lens cover that makes such bad trumpet shape lens flares? GoPro or Insta 360 don't have such bad flares

We understand your concerns and apologize for any confusion caused. When shooting in scenes with strong light sources, such as capturing footage at locations with bright lights at night, filming under indoor lighting, or shooting in direct sunlight, optical refraction and reflection may occur due to the thickness of the lens and its less-than-perfect transparency. Consequently, you may observe "glare" on the screen or in captured images. This is a common optical phenomenon, so please feel confident in using your camera.

please remove your lens to experience the best flares in the world and that is exactly what you are seeing NO LENS on

oh sorry this is how we do take things with a protector on. please allow us to test the camera before production

DJI Gamora Posted at 2-23 15:07
We understand your concerns and apologize for any confusion caused. When shooting in scenes with strong light sources, such as capturing footage at locations with bright lights at night, filming under indoor lighting, or shooting in direct sunlight, optical refraction and reflection may occur due to the thickness of the lens and its less-than-perfect transparency. Consequently, you may observe "glare" on the screen or in captured images. This is a common optical phenomenon, so please feel confident in using your camera.

It would be better if you stopped replying with these boot-copy-paste templates that insult our intelligence.

There is no concern, as a professional photographer and videographer I know what flares are and why they appear.

The complaints from the people are that the flares on Action 5 and 4 are terrible, distracting and they are ruining the video quality. And it is all because you have a bad quality combo of the glass and protection lens cover.

Once again...the GoPro and Insta 360 don't have any such problems with the flares.

Normal Flares are a common optical phenomenon, ugly distracting trumpet shape flares are due to poor quality.

Kanaye Shogun Posted at 2-24 12:54
It would be better if you stopped replying with these boot-copy-paste templates that insult our intelligence.

There is no concern, as a professional photographer and videographer I know what flares are and why they appear.

What you've said. On point.
I am actually sending this camera back, I had high hopes for it, I know it does have potential, but i cannot have a camera with so many flaws as this one, seems like they've sold it out to the public as a prototype or a testing camera, this is not acceptable. The type of glass , lens they use, awful, those flares ruin my shots every time because they are not normal flares, these trumpet flares are ugly.
I am disappointed, I'll buy the Ace Pro 2 instead.

I feel like I am  in the ROger rabbit movie. and I think DJI wants  to show the world Look that is our Logo   the trumhit

Return get the ace pro and mozy along  no insults here glad to helped out on the Budge t camera

For those who asked the question, there is no horizon lock with the boost lens, there is only horizon balancing with a Narrow FOV ( like with normal lens ) unfortunately.

Kanaye Shogun Posted at 2-24 12:54
It would be better if you stopped replying with these boot-copy-paste templates that insult our intelligence.

There is no concern, as a professional photographer and videographer I know what flares are and why they appear.

Hello! Due to the lens process limitations, it is impossible to achieve 100% light transmittance now. Therefore, optical refraction and reflection will occur when light passes through the lens, resulting in the glare issue when capturing photos or videos. This issue was considered by DJI engineers during design.

fanse93a06bc Posted at 2-24 14:24
For those who asked the question, there is no horizon lock with the boost lens, there is only horizon balancing with a Narrow FOV ( like with normal lens ) unfortunately.

THX thats enough for my work

DJI Gamora Posted at 2-24 15:03
Hello! Due to the lens process limitations, it is impossible to achieve 100% light transmittance now. Therefore, optical refraction and reflection will occur when light passes through the lens, resulting in the glare issue when capturing photos or videos. This issue was considered by DJI engineers during design.

It’s a pity that the engineers didn’t take a photo, see the defined shape of the flare and reject the lens for something else that is a little less defined.

Of course we all know that lenses flare and 100% transmission is impossible,  but how it looks is very important when photographing or videoing. They should really have known better, especially after seeing it in the Action 4 lens.

Because it’s an ‘action cam’ many users don’t necessarily think about which way they’re pointing the camera so again, the engineers ought to have taken that into consideration during the design process.

The  real answer isn't that you get ‘refraction’ in all glass. That's an excuse. It's  more likely that the engineers messed up trying to save money on a camera lens, actually.

Return your camera bro... they are not fixing anything...we are waiting for 5 months to fix the image quality and nothing happens... skin tones bad, details in the sky and trees are so bad...in DlogM we have vigenetting and exposure spikes...in sunny days the iso stay high... dont waste your money... just send it back and buy something else...Dji dont care about their customers...

Toma Dumitru Posted at 2-25 01:13
Return your camera bro... they are not fixing anything...we are waiting for 5 months to fix the image quality and nothing happens... skin tones bad, details in the sky and trees are so bad...in DlogM we have vigenetting and exposure spikes...in sunny days the iso stay high... dont waste your money... just send it back and buy something else...Dji dont care about their customers...

Unfortunately. I really had high hopes for the camera, overall it as immense potential.
I love the 3 battery pack case, the fact i can connect two dji mic minis, the camera is sturdy and the quality of the image isn't that bad, but it is completely F*****.... the trumpet flares in my opinion are unjustified, the jumps in contrast or exposure spikes are horrible..
Yeah, I know in the long run (or I want to believe) Dji will adress these issues and solve the problems.. It just might not be on the Action 5 Pro, but on a Action 6... They should not sell to public a camera that looks like a prototype camera running a testing phase.

Godfella Posted at 2-25 02:02
Unfortunately. I really had high hopes for the camera, overall it as immense potential.
I love the 3 battery pack case, the fact i can connect two dji mic minis, the camera is sturdy and the quality of the image isn't that bad, but it is completely F*****.... the trumpet flares in my opinion are unjustified, the jumps in contrast or exposure spikes are horrible..
Yeah, I know in the long run (or I want to believe) Dji will adress these issues and solve the problems.. It just might not be on the Action 5 Pro, but on a Action 6... They should not sell to public a camera that looks like a prototype camera running a testing phase.

I did as well, but I’ve decided to move on. I’ve been trying an Ace Pro 2 for the last week and it is actually an improvement on the original Ace Pro which I have.

So I’m going with an Ace Pro2. Better colour and contrast. Really good internal audio. A brilliant zoom. The 8 bit thing doesn’t make any difference …. Not a lot needs doing to the footage out of the camera in all honesty.

I can’t stand the inane replies/excuses for a camera that is basically flawed by the one thing that’s so necessary in a camera …. A lens!

Iancraig10 Posted at 2-24 23:44
It’s a pity that the engineers didn’t take a photo, see the defined shape of the flare and reject the lens for something else that is a little less defined.

Of course we all know that lenses flare and 100% transmission is impossible,  but how it looks is very important when photographing or videoing. They should really have known better, especially after seeing it in the Action 4 lens.

Thank you for your detailed feedback regarding the lens flare characteristics of the Osmo Action 5 Pro. We understand your disappointment with the specific shape and definition of the flare, and we appreciate you sharing your perspective on the matter.

We strive to balance performance, durability, and cost-effectiveness in all our products. Your feedback helps us to better understand the user experience and informs our ongoing efforts to improve our products.

We appreciate you taking the time to share your insights.

DJI Gamora Posted at 2-25 03:47
Thank you for your detailed feedback regarding the lens flare characteristics of the Osmo Action 5 Pro. We understand your disappointment with the specific shape and definition of the flare, and we appreciate you sharing your perspective on the matter.

We strive to balance performance, durability, and cost-effectiveness in all our products. Your feedback helps us to better understand the user experience and informs our ongoing efforts to improve our products.

Space Odysey 2025:      the movie was made 1968.  and here we are today.  living he dream with DJI, and should I also hit the buy button for Insta 360 Ace pro 2, Please tell me.  would you  give me funds for  it.  at least Insta is not a Drone company making cameras, they are a camera company making cameras.



2006


2002 for gopro  that raised funds,  asurfer dude.

That’s it…. Ace Pro 2 arrived. Connected to app instantly and self registered in 10 seconds. There are changes in comparison to the original, but the in camera sound is one of the biggest. Extremely robust sound from  the camera and tbh, the low light setting is excellent. Close focus is much better too. Up and running in 20 - 30 seconds.

Problem solved! DJI need to have a look at one in readiness for the Action 7. The Action 5 is too flaky with its muted picture and is 'dull' looking by comparison.

Iancraig10 Posted at 2-25 12:52
That’s it…. Ace Pro 2 arrived. Connected to app instantly and self registered in 10 seconds. There are changes in comparison to the original, but the in camera sound is one of the biggest. Extremely robust sound from  the camera and tbh, the low light setting is excellent. Close focus is much better too. Up and running in 20 - 30 seconds.

Problem solved! DJI need to have a look at one in readiness for the Action 7.

Awesome to hear.. I taken a step back to the Action 4 right now, till I want to depart with funds,  I bet  everything works as expected including the update  and having the previous at your finger tips too incase you wanted to test things out.  Congratualtions Ian

Rest assure we are always here for your support and help

Iancraig10 Posted at 2-25 12:52
That’s it…. Ace Pro 2 arrived. Connected to app instantly and self registered in 10 seconds. There are changes in comparison to the original, but the in camera sound is one of the biggest. Extremely robust sound from  the camera and tbh, the low light setting is excellent. Close focus is much better too. Up and running in 20 - 30 seconds.

Problem solved! DJI need to have a look at one in readiness for the Action 7. The Action 5 is too flaky with its muted picture and is 'dull' looking by comparison.

Mine will be here next week. And Dji A5P will be gone.
Can't wait to go and film Sintra with it

Fishycomics Posted at 2-25 13:00
Awesome to hear.. I taken a step back to the Action 4 right now, till I want to depart with funds,  I bet  everything works as expected including the update  and having the previous at your finger tips too incase you wanted to test things out.  Congratualtions Ian

Rest assure we are always here for your support and help

Action 4 imo looks better than the Action 5. The 5 HDR seems too strong and mutes everything so that it looks like you’re watching through a net curtain!!

The 360 app by comparison is almost unnoticeable. Completely seamless. Honestly, at the moment, the Ace Pro 2 probably has the nicer video with the least fuss. The 10 bit thing doesn't figure when you don't have that much to do in post anyway.

Iancraig10 Posted at 2-25 13:02
Action 4 imo looks better than the Action 5. The 5 HDR seems too strong and mutes everything so that it looks like you’re watching through a net curtain!!

The 360 app by comparison is almost unnoticeable. Completely seamless. Honestly, at the moment, the Ace Pro 2 probably has the nicer video with the least fuss. The 10 bit thing doesn't figure when you don't have that much to do in post anyway.

agree.     will you be after that GPD remote at a $150.00us price

Godfella Posted at 2-25 13:02
Mine will be here next week. And Dji A5P will be gone.
Can't wait to go and film Sintra with it

I think DJI have had enough time now. The lens will never be fixed so I think moving away is the answer. Maybe DJI might be a bit more serious if people actually move away, or they will take the GoPro route!

What really did it for me were the inane ‘bot’ comments. Promises of being passed on and how faults are a ‘normal phenomenom’ as if we’re complete novices who have never used a camera before. I’ve had enough tbh.

There are some great things about the Action cameras but not when there are picture problems. You’re stuck with it on your videos, so that’s it for me now.

I'm sailing down the coast of Portugal and right around Spain and back in March. Can't wait!! The Ace will be with me to video the trip.

Action 4  sat on my side line due to  the Action 5 pro having two mics, subject tracking 10-bit color and supernight, as I learned to dial in with the secret sauce
4K30F (flicker the lights) pro  settings;
Exposure image 1/200-8000
EV-0.3,  AWB,  Texture -2. VNR-1
HB, with Scene stab Daily

this worked  for me on my Low light extreme low light walks,  when I went  at the End of Summer and fall what blew my mind was that Bunker I walked in to total darkness.


not the video I am looking for I am just each time hearing

Ready to pull the  cord too just waiting for a sale

Fishycomics Posted at 2-25 13:13
agree.     will you be after that GPD remote at a $150.00us price

No. I already have a remote control that came magnetically connected to a selfie stick.

In your video above, you look like you have makeup on in the sun!

Iancraig10 Posted at 2-25 14:48
No. I already have a remote control that came magnetically connected to a selfie stick.

In your video above, you look like you have makeup on in the sun!

I am a Movie star  we are to have make up.  what DJI wants to have perfect Model tones