hello DJI, I just bought a DJI Mini 2 SE drone on the Facebook marketplace, but the DJI account can't be linked, because it's linked to another account, I've tried to contact the seller, but the seller doesn't know who the account belongs to, can DJI help me delete the account on my drone, I'm ready to provide proof of my purchase on the Facebook marketplace, thank you DJI

Apakah dijual bersama dengan RC-N1 nya?

Kikik Posted at 2-25 05:03
Apakah dijual bersama dengan RC-N1 nya?

Sure, inc dji rc and battery

djiuser_Z10WR4q5RLom Posted at 2-25 05:04
Sure, inc dji rc and battery

you're Indonesian too right?

Hello djiuser_Z10WR4q5RLom. We truly apologize for the inconvenience caused. Please kindly note that normally only the account owner has the right to unbind the drone with the account. This limitation is used to protect the ownership of the product and in respect of the privacy rules and regulations. If you purchase a second-hand drone, we recommend you try to contact your seller to confirm with the previous owner to log in to the account and unbind the drone first. Then you can log in to your account to bind it. If you have any further questions or need additional assistance, please feel free to contact us. Thank you for choosing DJI.