I have a ronin-s with the tether control and universal mount.  It worked perfectly then one day it just stopped responding to controls on the tether remote.  Nothing happened to it, just suddenly didnt work.  The power still transfers through the cable but the joystick does nothing.  The gimbal itself works fine and i can move it with the joystick on the universal mount.

I purchased a replacement cable and tether unit and its still not working.  No change at all.  So it seems its the gimbal itself that is at fault.

Is there anything i can try to fix this?  Is there any software settings that coupd stop the tether working?
  

Thank you for reaching out, MeerkatFilms. I hope this message finds you well. Could you please help us to double-confirm the following information? We will help you to further check with our engineering team and see how to assist you well. Thanks.

1. May I know if you tried to refresh the firmware? Please kindly provide us with the current version you have.
2. Could you also share us a picture of the connection?