Hello,

Today while a RTH my drone hit a concrete wall. Anyway, the damage is as you can see in the pictures, what do you suggest me to do next? I made a test flight and it seems that it flights ok. From my POV I have 3 options:
1. Leave it as it is
2. Repair it locally (if possible and DJI accepts it without considering void of warranty)
3. Repair it with DJI Care Refresh

I don’t think is the case for solution no. 3 since the damage is not so bad.

What would you do?

option 4
add some kind of bumper guard to hide the crack

*the photo is not mine

I will do that too for sure, I will order one today, but still I need to know if I should fix the crack and how.

Stefan Stanciu Posted at 3-2 08:32
I will do that too for sure, I will order one today, but still I need to know if I should fix the crack and how.

it looks like came out from the case shell,
can you somehow put it back in?

Kikik Posted at 3-2 08:44
it looks like came out from the case shell,
can you somehow put it back in?

I tried to press it back but it doesn’t work unfortunately…

Stefan Stanciu Posted at 3-2 08:46
I tried to press it back but it doesn’t work unfortunately…

I see, I think it's hard to suggest an option without risking anything

I'm not sure, but if you perhaps could use a minus screwdriver to lift it up a bit and reposition the upward case back in place or a plier would do

Hi there, thank you for bringing this to our attention and we sincerely apologize for any inconvenience you may have experienced. If your aircraft has been involved in a collision or crash, it may have sustained structural or internal electronic damage, which could affect its flight safety and performance. Before we proceed, could you please confirm if your current location is Romania? This information will help us provide you with the most accurate assistance. Looking forward to your reply. Thanks.

DJI Gamora Posted at 3-2 09:12
Hi there, thank you for bringing this to our attention and we sincerely apologize for any inconvenience you may have experienced. If your aircraft has been involved in a collision or crash, it may have sustained structural or internal electronic damage, which could affect its flight safety and performance. Before we proceed, could you please confirm if your current location is Romania? This information will help us provide you with the most accurate assistance. Looking forward to your reply. Thanks.

Yes, my location is Romania

Kikik Posted at 3-2 08:53
I see, I think it's hard to suggest an option without risking anything

I'm not sure, but if you perhaps could use a minus screwdriver to lift it up a bit and reposition the upward case back in place or a plier would do

The problem is that I have no idea how much flexible is the case, indeed, I believe that too, the upper side needs a repositioning

Stefan Stanciu Posted at 3-2 09:20
The problem is that I have no idea how much flexible is the case, indeed, I believe that too, the upper side needs a repositioning

as people say,
if a crash can break it, then a smash can fix it

no, I'm kidding no one says that

Kikik Posted at 3-2 09:31
as people say,
if a crash can break it, then a smash can fix it

Thanks for the laugh

Stefan Stanciu Posted at 3-2 09:32
Thanks for the laugh

Hope you'll be able to fix it

Stefan Stanciu Posted at 3-2 09:14
Yes, my location is Romania

Hi there, thank you for confirming your location. As for your case. since there are no DJI service centers in your current country/region, we recommend you contact your seller for further handling of your issue. Otherwise, you may submit your DJI product for repair in the country where you purchased the DJI Care Refresh. Thank you for your understanding.