Mini2 problem with SD card not loading.
Previously operated and sometimes disappeared.
Other devices work well.
Samsung EVO Plus 128GB MicroSD
Formatting doesn't help drone or other devices

Can you confirm it does use the exFAT file system?

Kikik Posted at 3-3 10:14
Can you confirm it does use the exFAT file system?

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djiuser_FwWK2mjPzBcA Posted at 3-3 10:52

okay, there are at least 2 possibilities
either the MicroSD card issue or the Mini 2 Board/Micro Slot issue

You could use another MicroSD card to test, and use it for some time, if it has no issue, then it was the Samsung MicroSD card might be damaged, if turns out to have the same issue then the core board might have a broken slot reader

it's very unfortunate that is, as I know Mini 2 has been discontinued, so I don't think Dji could replace it, at least what we could do is test it, and just in case better find a drone repairment who has the replacement part

Hi there,

Thank you for reaching out! Could you please try using another compatible microSD card with the DJI Mini 2 aircraft and see if the issue persists?

Please keep us updated on whether the problem continues after you use a different compatible microSD card. We look forward to your response.

DJI Gamora Posted at 3-3 12:46
Hi there,

Thank you for reaching out! Could you please try using another compatible microSD card with the DJI Mini 2 aircraft and see if the issue persists?

I will try to get a new SD card tomorrow, as recommended by DJI

djiuser_FwWK2mjPzBcA Posted at 3-3 13:08
I will try to get a new SD card tomorrow, as recommended by DJI

Certainly! Please take your time, and we will await your update. We recommend purchasing an officially recommended mircroSD card to ensure its quality and compatibility.

DJI Gamora Posted at 3-3 13:13
Certainly! Please take your time, and we will await your update. We recommend purchasing an officially recommended mircroSD card to ensure its quality and compatibility.

Not an SD card issue; I checked my friend's drone (Mini 2), and his was working fine. The problem started after the last update

DJI Gamora Posted at 3-3 13:13
Certainly! Please take your time, and we will await your update. We recommend purchasing an officially recommended mircroSD card to ensure its quality and compatibility.

Not an SD card issue; I checked my friend's drone (Mini 2), and his was working fine. The problem started after the last update

djiuser_FwWK2mjPzBcA Posted at 3-4 04:28
Not an SD card issue; I checked my friend's drone (Mini 2), and his was working fine. The problem started after the last update

you can connect the Mini 2 to the PC and refresh the firmware using Dji Assistant 2

djiuser_FwWK2mjPzBcA Posted at 3-4 04:28
Not an SD card issue; I checked my friend's drone (Mini 2), and his was working fine. The problem started after the last update

Thank you for updating us. May I confirm if you tried your microSD card in your friends's Mini 2? If you did and the issue did not persist, please try these troubleshooting steps to workaround the issue.

1. Please replace the mobile device to have a try. such as an ios or Android mobile device. And please restart the RC, drone, and app before updating again.

2. If the upgrade cannot be done successfully with the App, it is recommended that you update the firmware on the DJI Assistant 2. At present, the DJI Assistant 2 software downloaded from the official website cannot upgrade the DJI Mini 2 directly, but the DJI Assistant 2 can be modified to achieve the upgrade. Please check the below steps：

a. Please download the DJI Assistant 2 (Consumer Drones Series) from the DJI Website;
b. Open the folder where the assistant software is located, and find the "DJI Engine" folder, find "defaultsettings.ini", then open it and change the "0" to "1". 

3. Turn on the aircraft and connect the aircraft to the computer within 10 seconds using the data cable. If you connect the computer to the aircraft after 10 seconds, the computer will not be able to recognize the aircraft. 

 If you need any further assistance, please don't hesitate to contact us. Thank you.

DJI Gamora Posted at 3-4 07:28
Thank you for updating us. May I confirm if you tried your microSD card in your friends's Mini 2? If you did and the issue did not persist, please try these troubleshooting steps to workaround the issue.

1. Please replace the mobile device to have a try. such as an ios or Android mobile device. And please restart the RC, drone, and app before updating again.

We'll try and then give a report. Remove the SD card from the drone during the update?

DJI Gamora Posted at 3-4 07:28
Thank you for updating us. May I confirm if you tried your microSD card in your friends's Mini 2? If you did and the issue did not persist, please try these troubleshooting steps to workaround the issue.

1. Please replace the mobile device to have a try. such as an ios or Android mobile device. And please restart the RC, drone, and app before updating again.

Thank you VERY much DJI GAMORA!!! Everything worked now

djiuser_FwWK2mjPzBcA Posted at 3-4 10:00
Thank you VERY much DJI GAMORA!!! Everything worked now

You're welcome. We're thrilled to assist you! Your satisfaction is our top priority, so please don't hesitate to contact us with any further questions or requests. We're here to support you every step of the way. Have a good day ahead!

Format tf card