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DJI Neo - Lost
562 10 3-3 12:10
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user56781
lvl.1
Canada
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Lost my DJI Neo
Not the first time it went completely off the preset I set it to fly to.
I was able to save the drone at that time

But this time, I set to do 6m circle,
it kept on flying further and further straight to a cliff about 1km away from me.

Couldn't connect with my phone as it was too far.

Bluetooth and wifi was out of range.
then it flew in place until run out of juice.

Don't know why.
Numerous time the drone was not back to where I flew it.
Like about 1-2 meter away from me.
It would be fine if it was a on a field
But many times it was on a cliff-side where I can't move even a step further to reach the drone to land.
I have to connect with my phone to save it.

I would say DJI Neo is a failed product.
I wouldn't recommend.

3-3 12:10
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DJI Gamora
Administrator
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Hi there,

We are sorry to hear about what happened with the drone. If you have not yet retrieved your aircraft, we recommend registering a flyaway request through our official website here.

Once you have submitted the flyaway case, our relevant team will reach out to you for further assistance.
3-3 13:00
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user56781
lvl.1
Canada
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DJI Gamora Posted at 3-3 13:00
Hi there,

We are sorry to hear about what happened with the drone. If you have not yet retrieved your aircraft, we recommend registering a flyaway request through our official website here.

Filed a case
Thank you.
3-3 13:50
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DJI Gamora
Administrator
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user56781 Posted at 3-3 13:50
Filed a case
Thank you.

Thank you for updating us. As you have submitted a flyaway case, please wait for our relevant team to reach out to you for further assistance.

Thank you!
3-3 13:54
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Igotscammedhere
lvl.3
United States
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You have to set it to RTH if signal lost.
3-3 19:55
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MarkBether
lvl.3
Flight distance : 131939 ft

Poland
Online

Igotscammedhere Posted at 3-3 19:55
You have to set it to RTH if signal lost.

RTH does not exist on WIFI connection.
3-3 20:11
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Igotscammedhere
lvl.3
United States
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MarkBether Posted at 3-3 20:11
RTH does not exist on WIFI connection.
Shoot. Just get mini 4k then.

3-3 20:13
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user56781
lvl.1
Canada
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Igotscammedhere Posted at 3-3 19:55
You have to set it to RTH if signal lost.
And a time machine?
3-3 22:04
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Fozando
Second Officer
Flight distance : 1141834 ft
  • >>>
Spain
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Maybe another issue that could have its origin in the malfunctions of the GPS
3-3 22:39
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Bigplumbs
Core User of DJI
Flight distance : 620164 ft
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United Kingdom
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Interesting report. I have 3 neos which I mainly use for FPV and Ihave had no issues with any of them. Seems some neos are good and some are bad
3-3 22:56
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Igotscammedhere
lvl.3
United States
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Bigplumbs Posted at 3-3 22:56
Interesting report. I have 3 neos which I mainly use for FPV and Ihave had no issues with any of them. Seems some neos are good and some are bad

3 of the same drones? You must like the DJI neo. I want one for FPV.
3-8 12:43
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