There is a strange behaviour with Rocket mode. When it finishes the rocket mode only pointed at a human figure the camera tilts fully upwards when returning home point. It is very frustrating and has been like this for a while. Please could you desperatly fix this with an update as it only happens with the Mini 4 Pro.

Hello! Thank you for reaaching out and we apologize for the inconvenience this has caused. Could you please confirm with us if this issue only persists during Rocket mode or in normal fly mode?

The issue only persists during Rocket mode only.

As seen in this YouTube video https://www.youtube.com/watch?v=B-9u-824Kj0

WelshLad56 Posted at 3-8 02:00
The issue only persists during Rocket mode only.

Thank you for your response. You may follow the pathway here: Go to DJI Fly and tap Settings > Control > Gimbal Calibration to calibrate the gimbal. Also, please try to refresh the firmware and see if the issue still persists. If it does, please provide the aircraft log for further analysis.

It has nothing to do with the gimbal calibration it's the latest firmware that is the problem.

It was working fine on the old firmware V01.00.0600 but after updating it too the latest it is not working right.

WelshLad56 Posted at 3-8 02:17
It was working fine on the old firmware V01.00.0600 but after updating it too the latest it is not working right.

Looks like the issue has been around for a while, there are a few videos about it, one even tests the others modes too  . amazed that DJI haven`t fixed it by now .


  

Adam-T Posted at 3-8 07:38
Looks like the issue has been around for a while, there are a few videos about it, one even tests the others modes too  . amazed that DJI haven`t fixed it by now .
https://www.youtube.com/watch?v=W_4-XRvphr8

Adam-T they have had long enough time to fix the problem or maybe they didn't know about it but they do now. Time will tell but I won't be holding my breath that's for sure.

WelshLad56 Posted at 3-8 08:18
Adam-T they have had long enough time to fix the problem or maybe they didn't know about it but they do now. Time will tell but I won't be holding my breath that's for sure.

Yeah, there are still unfixed bugs in the mini 3 pro enen which are far more serious than this (the 5ghz radio issue for a start)

WelshLad56 Posted at 3-8 02:17
It was working fine on the old firmware V01.00.0600 but after updating it too the latest it is not working right.

We understand your concern. We would like to confirm with you if the issue still persists, after tried doing gimbal calibration?

DJI Gamora Posted at 3-8 23:20
We understand your concern. We would like to confirm with you if the issue still persists, after tried doing gimbal calibration?

Yes it still persists even after the gimbal calibration

Update Fly. That may fix it.

WelshLad56 Posted at 3-9 06:46
Yes it still persists even after the gimbal calibration

Thanks for your response. Please update your device firmware and the app to the latest versions to see if that resolves the issue. If the problem continues, could you provide the aircraft flight log, test time, and app version for further assistance? Looking forward to hearing back from you

DJI Gamora Posted at 3-9 14:02
Thanks for your response. Please update your device firmware and the app to the latest versions to see if that resolves the issue. If the problem continues, could you provide the aircraft flight log, test time, and app version for further assistance? Looking forward to hearing back from you

Thank you DJI I can confirm and tested the Rocket Gimbal error has now been fixed with the new update for the RC 2  controller V05.00.0300. Many thanks.

Welshlad57 Posted at 3-10 05:23
Thank you DJI I can confirm and tested the Rocket Gimbal error has now been fixed with the new update for the RC 2  controller V05.00.0300. Many thanks.

Thank you for the update and we're glad to hear that the issue has been fixed with the latest firmware version. Do not hesitate to contact us back if there's any further inquiry.

Thank you for your kind support!

DJI Gamora Posted at 3-10 07:31
Thank you for the update and we're glad to hear that the issue has been fixed with the latest firmware version. Do not hesitate to contact us back if there's any further inquiry.

Thank you for your kind support!

The problem has come back again. I tested it this morning after it asked me to update the app again yesterday for the second time to 1.16.4 so it's the app that's at fault

Welshlad57 Posted at 3-11 02:38
The problem has come back again. I tested it this morning after it asked me to update the app again yesterday for the second time to 1.16.4 so it's the app that's at fault

You’d think that if it was the app that it would affect more than one model of drone , way to check is for someone with both remotes to see if it does it with both the RC2 and a phone on the N3 as (according to DJI they use a different app (Rcs don’t simply use the android version of the app for the remote)

Welshlad57 Posted at 3-11 02:38
The problem has come back again. I tested it this morning after it asked me to update the app again yesterday for the second time to 1.16.4 so it's the app that's at fault

We are sorry to hear about your device. If the problem continues, could you provide the aircraft flight log and test time for further assistance?

DJI Gamora Posted at 3-11 03:16
We are sorry to hear about your device. If the problem continues, could you provide the aircraft flight log and test time for further assistance?

Test time was 09.00 GMT and flight log https://1drv.ms/t/c/243a4e3d6ce669cf/EShGUoFnUEhJtI4lKeNmOHwB-icEbXTZroRqr3TY9PnBmw?e=jTjAOL

Welshlad57 Posted at 3-12 08:58
Test time was 09.00 GMT and flight log https://1drv.ms/t/c/243a4e3d6ce669cf/EShGUoFnUEhJtI4lKeNmOHwB-icEbXTZroRqr3TY9PnBmw?e=jTjAOL

Hi there. Thank you for your reply. The gimbal may sometimes move straight down during flight due to the aircraft's attitude being too large and the nose tilting too far forward. To avoid reaching its limits, the gimbal automatically moves downward.

This issue primarily occurs in the following scenarios:

1. Flying Forward Against the Wind: When the aircraft flies forward against the wind, it requires a larger attitude to counteract the wind resistance, making it easier for the gimbal to hit the upper limit. It is recommended to adjust the gimbal downward or reduce the flight speed.

2. Flying Forward with Gimbal Adjustments: If the aircraft is flying forward and you move the gimbal upward, it may automatically drop if it gets close to the limit. It is advisable not to move the gimbal all the way up when flying forward.

3. Flying Backward with Sudden Control Release: If the aircraft is flying backward and the control sticks are suddenly released, the rapid braking can cause the aircraft's attitude to change significantly. It is recommended to slow down the drone gradually and gently release the control sticks while flying backward.

4. Flying Forward in S-Mode: In S-mode, where the flight speed is faster and the aircraft's attitude is larger, the gimbal might drop if it approaches its upper limit. It is advisable to adjust the gimbal's movement downward or manage the aircraft to avoid sudden speed changes.

The gimbal's downward movement is a protective measure to avoid hitting the mechanical endpoint, similar to its upward movement when protecting itself.

If you have any further questions or need assistance, please feel free to reach out!