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DJI Flip won't take off after small crash (no error)
120 1 3-8 08:46
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albertoo
lvl.1
Switzerland
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Hi so i recently got a dji flip which is my first ever drone. a week later i was flying the drone with my remote where a branch got into one of the propellers and broke part of it off.
the drone fell from 1/2 M to the ground. the battery went off from the drone and the propeller damaged, other than that the drone is completely fine. after putting the battery on the drone everything works fine other than it cant take off. i replaced the propellers as intructed in the youtube video, put on the correct propellers (facing up and tightened correctly). However the drone still would not fly, in the app it says take off permitted and no error messages, it just says unable to fly. i have triedd with the controller, the phone and the quick shot on the drone but the drone wouldn't fly. im wondering if i could get help on what might be the problem. (if photos or videos are needed i can provide)
3-8 08:46
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DJI Natalia
Administrator
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Hi there,

We are sorry to hear about what happened with the aircraft. If your aircraft has been involved in a crash, we recommend sending the device back to us for a thorough diagnosis, as it may have sustained structural or internal electronic damage that could compromise its flight safety and performance.

Once you have sent the device back to us, our technicians will assess the condition of the device and provide you with more detailed information after the assessment is complete.
3-11 01:05
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