I have an Iphone 13 Pro Max.

I purchased the Osmo Mobile 7P with the Mic Mini Transmitter bundle.
I had to go out and buy a USB-C to Lightning cable, as the bundle only came with USB-C to USB-C. (I am assuming this is the root of the issue I am about to describe).

The Mini Mic Transmitter connects fine to the multifunctional module, but the module will not connect to the phone.
(The transmitter led is solid green after pairing to the module, but the module continues to flash green. When I click the power button on the transmitter, the light on the module turns an off-green color but continues to flash. When I click it again, the light on the module returns to a normal green, but continues to flash. So I know the two are connected.)

I was able to get the Mic Transmitter to connect directly to my phone with bluetooth, but the quality is awful, crakling and muffled. I read on the forum that this is due to compression with bluetooth, so you need to use the module/reciever instead of the direct connection.

I have been troubleshooting for over 6 hours over the last 2 days.

I have verified the cable works, as I connected my phone to my computer with the cable.

I have updated the firmware suggested on the Mimo App and my Iphone is up to date.



I deleted the Mimo app and reinstalled.

I restarted my phone, and the gimbal.

I have ensured all permissions are shared with the mimo app.

Nothing seems to be working and my frustration has reached a peak.

Any suggestions before I return the whole setup?

same problem, maybe it only works with the dji dongle - my last test I havent done..

I have EXACTLY the same problem with my iPhone 13 Pro, feels great not to be alone to deal with this, have you find an issue since then ?

estehs Posted at 3-12 08:06
I have EXACTLY the same problem with my iPhone 13 Pro, feels great not to be alone to deal with this, have you find an issue since then ?

Same problem with Osmo 7P, mini mic tx and iPhone 14 Pro Max. I feel like I wasted money buying the dji Mic and no solution available.

Hi there! We would like to apologize for the inconvenience. Thank you for reaching out! Here are some troubleshooting steps to help resolve your issue:

1. Please ensure that the mobile phone’s Bluetooth is enabled.

2. Check if all permissions in the DJI Mimo app are fully enabled. For Android devices, please note that the position information/GPS permissions must be enabled for the app to function properly.

*Due to Android system restrictions, the Bluetooth search function on the DJI Mimo homepage and device connection page will only work when the position information/GPS permissions are enabled.

3. Verify that the app is the latest version. If it’s not, please update it to the latest version.

4. Go to the mobile phone’s Settings - Bluetooth List and remove any Bluetooth connection records.

5. Kindly reset the gimbal’s Bluetooth:
-For DJI OM 5/Osmo Mobile 6/Osmo Mobile SE/Osmo Mobile 7P/Osmo Mobile 7: Press the Switch Button, Shutter/Record Button, and Trigger simultaneously to reset the Bluetooth connection.

6. Perform a hard restart of your mobile phone.

7. If the issue persists, you may want to try using another mobile phone (iOS ↔ Android) to see if that resolves the issue.

If you continue to have difficulties, please let us know, and we’ll be happy to assist further!

estehs Posted at 3-12 08:06
I have EXACTLY the same problem with my iPhone 13 Pro, feels great not to be alone to deal with this, have you find an issue since then ?

Hi there! We sincerely apologize for the inconvenience. Thank you for reaching out! We understand that you are experiencing a connection issue with the DJI Osmo Mobile 7P. We highly suggest referring to the troubleshooting guide in thread number #5 for assistance.

Thank you, and please let us know if you need any further help!

djiuser_yeK59zDl83pN Posted at 3-13 15:30
Same problem with Osmo 7P, mini mic tx and iPhone 14 Pro Max. I feel like I wasted money buying the dji Mic and no solution available.

Hi there! We sincerely apologize for the inconvenience. Thank you for reaching out! We understand that you are experiencing a connection issue with the DJI Osmo Mobile 7P. We highly suggest referring to the troubleshooting guide in thread number #5 for assistance.

Thank you, and please let us know if you need any further help!

DJI Gamora Posted at 3-13 15:59
Hi there! We would like to apologize for the inconvenience. Thank you for reaching out! Here are some troubleshooting steps to help resolve your issue:

1. Please ensure that the mobile phone’s Bluetooth is enabled.

I’ve tried this and it didn’t resolve the issue. The module/gimbal is charging my phone, the connection indicator light on the module responds to turning the noise  cancellation on/off on the transmitter. I’ve tried 2 different cables, including the one that came with my drone, and connects the same phone to the controller without any issues. iPhone 14. Thanks for any help!

djiuser_tcNlRI9LcdOQ Posted at 3-15 10:33
I’ve tried this and it didn’t resolve the issue. The module/gimbal is charging my phone, the connection indicator light on the module responds to turning the noise  cancellation on/off on the transmitter. I’ve tried 2 different cables, including the one that came with my drone, and connects the same phone to the controller without any issues. iPhone 14. Thanks for any help!

Thank you for the response. Kindly share us the below ifnormatiosn for us to forwrad it to the relevant team for further check and advise you accordingly :

1.  Phone model and system version;
2.  DJI MIMO version;
3.  DJI MIMO LOG QR code (path: DJI MIMO home page - My - Service and Support - Problem log upload);
4.  Time of problem occurrence;
5.  Record the disconnection process.
6.  Description of the device connection environment (environment temperature, indoor/outdoor environment, home/suburban/mall, etc.);

Keep us posted. Thank you!

DJI Gamora Posted at 3-15 11:45
Thank you for the response. Kindly share us the below ifnormatiosn for us to forwrad it to the relevant team for further check and advise you accordingly :

1.  Phone model and system version;

1. iPhone 14, iOS version 18.3.2
2. Mimo version 2.2.2(297530)
3. Attached
4. 3/15/2025 2:30PM ET
5. I’ve tried several orders of operation but the cable is connected, the app is launched, the TX connects. It lets me adjust the noise cancellation strength but continues to blink and doesn’t pass audio to the recorded file.
6. Inside at my dining table.

Thanks!

djiuser_tcNlRI9LcdOQ Posted at 3-15 12:42
1. iPhone 14, iOS version 18.3.2
2. Mimo version 2.2.2(297530)
3. Attached

Hi there, thank you for the details shared above. It would greatly help if you can share us a video recording showing the issue for us to analyze and provie you with accurate solution. To ensure easy access, please upload the footage in a shareable folder like Google Drive or Dropbox, and share the link with us. Just a quick reminder to set the viewing permissions to public. Looking forward to your updates.

Thank you for your cooperation !

I have same problem but that's very weird... Check out my vdieo..  Also firmware is up to date
p.s. I can't share full link for some reason, problem caused by some "permission"..
youtu.be/WGEc81EIiFU

Do we have to use DJI's cable?  I tried several usb-c to lightning cables and none of them worked on my iPhone 14 Pro Max

You have to use DJI's USB-C to Lightning cable,

Phone Charging/Audio Recording Cable (USB-C to Lightning)

halmo20 Posted at 3-15 17:07
Do we have to use DJI's cable?  I tried several usb-c to lightning cables and none of them worked on my iPhone 14 Pro Max

Hi there, it is recommended to use USB-C to Lightning cable from DJI. Here is the link to purchase the cable from our official website https://store.dji.com/product/ph ... ightning?vid=183081