I just updated the firmware for my Action2 but it all gone wrong. The screen on the camera module is flipped into a mirror mode and the Mimo app won't connect to it.

Has anyone else experienced this.

I have an option to send it back under warranty for the good people to sort out but I'm wondering if there's a fix before I use this option.

A quick Google about this seems to suggest that it's an issue.

Thanks in advance

Hi there! Thank you for reaching out and we apologize for the inconvenience this has caused. Please try the below steps given which may be helpful:

1.  Confirm whether the device has been activated. If not, please activate it. If trial times are used up, you cannot change the camera settings. If the you cannot activate the device because the device fails to connect to DJI Mimo, please do let us know.

2. Make sure the DJI Mimo app has been updated to the latest version. 

3. Enable all permissions (esp. location /GPS) for DJI Mimo App.

4. On the device, go to System Settings - Wireless Connection - Reset Wi-Fi Connection

5. If your region and your mobile phone only support 2.4GHz frequency, you only need to set the DJI Action 2 Wi-Fi frequency to 2.4 GHz. If your region and mobile phone model supports 2.4 GHz and 5.8 GHz, set as Auto.

6. Go to Action 2 settings - Wireless Connection - Wireless Information and stay on the page. Then open the mobile phone Settings- Wi-Fi List, check if there is a Wi-Fi name starting with "OsmoAction". If yes, go to Step 7; if no, go to Step 8.

7. Launch DJI Mimo and try to connect again. If connection still failes, please manually modify the IP address according to below instructions, and try to connect in DJI Mimo App again. If it fails again, please do let us know.

【iPhone】
1. Enter [Settings]-[Wireless Connection]-[Reset Connection] of Osmo Action
2. After the reset is successful, select [Wireless Information] to view the device name and password;
3. Enter the wireless connection on the mobile device, select the corresponding device name, and enter the password;
4. If you still cannot join the network, click the "DJIAction-xxxxxx" end symbol on the mobile device, click [Configure IP], select [Manual], enter: 192.168.2.100 in the IP address field, and enter the subnet mask: 255.255. 255.0;
5. Reopen the DJI MIMO App and click Connect.

【Android】
1. Set the IP to DHCP (dynamic) and input 192.168.2.100 in the IP address column. Then, try again.
2. If the issue persists, switch it to a static IP to reconnect and retry. 

8. Please hard reset the mobile phone, or use another mobile phone for a cross test tests to see if this issue unique to a particular phone. If the "Action 2" Wi-Fi can never be found on different phones, please send back the device to us for service.

Thanks for the reply.

My phone (Xiaomi 11T on Android 13) can connect to the camera via Wi-Fi but the app can't find it.
A hard reset on my phone sounds like too much work as it was working perfectly before the Mimo update and the action 2 firmware update.

I have the option to send it back under warranty so I'm gonna do that.

I have the same issue??? How can i solve , ive tried everything mentioned!!!! And you’re support doesn’t reply

Chandler0 Posted at 3-14 05:54
I have the same issue??? How can i solve , ive tried everything mentioned!!!! And you’re support doesn’t reply

I sent mine back under warranty.

Chandler0 Posted at 3-14 05:54
I have the same issue??? How can i solve , ive tried everything mentioned!!!! And you’re support doesn’t reply

Hi there, we truly apologize for the inconvenience caused. Before we proceed, could you please share your current country/region ? This information will help us provide you with the most accurate assistance. Looking forward to your reply. Thanks.