Hey all, we moved to a new home not too long ago and I recently unboxed my Goggles 2, Avata and Motion Controller after being boxed up for a few months. Apparently I’ve forgotten how to connect everything. I’m getting a Remote ID Error and the Goggles 2 are telling me it’s because the Goggles are not connected to the DJI Fly app…but it is. Phone is an iPhone 16 Pro Max. I’ve tried 4 different usb-c cables and still getting the same error. Maybe I need to reset everything and start over? Any help and/or advice is greatly appreciated.

Somehow I got it to work. Not sure where the issue was but we’re flying again!

Hi there! Thank you for reaching out. Before flying in the current area, you are advised to connect your mobile phone until taking off and ensure that GPS signal is normal. Also make sure the below steps have been done:

1. Please make sure drone and goggles firmware version are the latest versions (v01.12.0000)
2. Please make sure the app version has been updated to the latest from the official website.
3. Please connect your mobile phone to the goggles make sure the location permission has been enabled for the mobile device and the DJI FLY app.

It should allow the DJI Fly to obtain the location information and also needs to ensure that the DJI Fly app runs in the foreground. Also, thank you for keeping us informed that the issue has been resolved. If the issue still persists, you can try the above steps provided.