I’ve been so surprised when I received my replacement from the DJI you guys are amazing. I’m so grateful. I received a brand-new DJI Neo with a little bag. I’m so happy for it. I’m so grateful this is absolutely a wonderful customer service of yours.. This is so generous of yours

Hi there, thank you for reaching out and sharing your experience with us. We're glad to hear this and do not hesitate to contact us back if there's any further inquiry. Rest assured that we're committed to providing the best experience for our users.

Thank you for understanding and valued support!