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Where can I buy extra OP3 Handle With 1/4″ Thread adapters?
255 17 3-10 10:13
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ProtoMarcus
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Canada
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The Handle With 1/4″ Thread Adapter that comes with every Osmo Pocket 3 is extremely simple to use and allows for very quick mounting and dismounting - I am surprised to see the item is not listed on the official DJI Osmo Pocket 3 accessory catalogue!


Is there any way or any place to buy additional official DJI 1/4'' Thread Adapters for the Osmo Pocket 3?


I'd really like to buy half a dozen - I'd put them on specific tripods/grips/other accessories and leave them there permanently so I could quickly and easily switch between accessories by simply clipping off and clipping in my OP3 camera - having to unscrew the adapter every single time when switching tripods/arms/grips and other mounting accessories is a huge efficiency loss. I know there are a few after market ones, but they're not the same build quality and do not have the same size, format and weight


DJI OP3 1/4 Thread Adapter

DJI OP3 1/4 Thread Adapter

3-10 10:13
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fans118c88a9
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Norway
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https://www.aliexpress.com/item/ ... rch%7Cquery_from%3A
3-10 13:21
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ProtoMarcus
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Canada
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fans118c88a9 Posted at 3-10 13:21
https://www.aliexpress.com/item/1005007466989730.html?spm=a2g0o.productlist.main.115.5598TK8rTK8r9y&algo_pvid=bed4fd01-2593-4b93-8800-6d05b3bfbcd0&algo_exp_id=bed4fd01-2593-4b93-8800-6d05b3bfbcd0-57&pdp_ext_f=%7B%22order%22%3A%22140%22%2C%22eval%22%3A%221%22%7D&pdp_npi=4%40dis%21EUR%217.99%217.99%21%21%218.47%218.47%21%40211b619a17416412866755576ea966%2112000040875050409%21sea%21NO%212635116255%21X&curPageLogUid=QNGEP8416oAq&utparam-url=scene%3Asearch%7Cquery_from%3A

I am familiar with this one and other 3rd-party attachment option, but as indicated, I'm looking for official DJI OP3 1/4'' thread adapters so they have the same shape, size and weight as some of my accessories are also adjusted for the size and weight of the official 1/4'' thread adapter
3-10 13:27
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ceut
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France
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Yes you can.
I have successfully bought a 2nd one for my pocket3 (don't want third aliexpress part).

Had to talk to their store support, a nice guy has helped me and has done everything for me to buy it.
I have got then a link on my email to pay for it - Paypal.
I find it was really a lowprice for EU.

Very fast delivery and no problem at all.

I have also asked why they don't sell it on the store: they don't really know why, but I have received mine without any box, only the same plastic bag as in the full package
So it seems that DJI did not plan to sell it apart
3-10 15:07
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ProtoMarcus
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Canada
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ceut Posted at 3-10 15:07
Yes you can.
I have successfully bought a 2nd one for my pocket3 (don't want third aliexpress part).

Wonderful!

I've sent an inquiry by email over 10 days ago but haven't had a reply since, I'll try contacting them by phone tomorrow

Do you remember how much you paid for the 1/4 Thread Adapter?
3-10 17:00
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ceut
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France
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ProtoMarcus Posted at 3-10 17:00
Wonderful!

I've sent an inquiry by email over 10 days ago but haven't had a reply since, I'll try contacting them by phone tomorrow

Yes, it costs me 10€ including shipping to France  
But I can not tell you if this is the general price for the handle  

The exact name of the handle in my invoice is "Handle With 1/ 4'' Thread Module"

Edit: I have contacted them by chat on the store

3-11 01:42
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ProtoMarcus
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ceut Posted at 3-11 01:42
Yes, it costs me 10€ including shipping to France  
But I can not tell you if this is the general price for the handle  

Thank you so much for the pointers!

Just finished my Online Chat session with a lovely and helpful representative - they lead me to a special ''Accessory Request Registration Form'' where I put all my info and details of the accessory in question and we'll see how it goes!
I do think it'd be perfect if they sold the accessory officially and separately - but as long as there are ways to get them it's fine ahahaha
3-11 07:39
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DJI Gamora
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Hi there, thank you for sharing your concern. We sincerely apologize for the difficulties you’ve experienced. Alternatively, if you need to use this product urgently, I may recommend you check the availability of the stock at the nearest retail stores in your area. You can call first to check their availability via https://www.dji.com/where-to-buy ... ite&from=footer or you can also check it on Amazon.

But just to set the proper expectation, please be informed that we don't have direct access to our authorized retail stores and dealers so the prices, availability, and shipping time frames are different. We humbly seek your kind understanding in this matter.
3-11 16:25
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ProtoMarcus
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DJI Gamora Posted at 3-11 16:25
Hi there, thank you for sharing your concern. We sincerely apologize for the difficulties you’ve experienced. Alternatively, if you need to use this product urgently, I may recommend you check the availability of the stock at the nearest retail stores in your area. You can call first to check their availability via https://www.dji.com/where-to-buy/retail-stores?site=brandsite&from=footer or you can also check it on Amazon.

But just to set the proper expectation, please be informed that we don't have direct access to our authorized retail stores and dealers so the prices, availability, and shipping time frames are different. We humbly seek your kind understanding in this matter.

Thanks for the reply!

Although I think you misunderstand my request - I was asking if there are any ways to acquire the official Original Handle With 1/4″ Thread for DJI OSMO Pocket 3 as it is currently not sold or even offered/catalogued officially/publicly by DJI
Looking for the item on other stores/retailers/platforms yields no results as the accessory in question is not sold by DJI officially/publicly

I have followed previous advice and got in touch with customer service directly, they gave me a link to a special accessory/replacement form and I am currently awaiting a reply, hoping I can order a few extra of those accessories, otherwise their sadly not officially listed nor sold by DJI on a consumer level manner

I truly hope DJI is thinking about selling it separately like they do their carry case, mini tripod and most other accessories! There seems to be a pretty sizeable demand if we go by other discussions/threads
3-11 17:25
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DJI Gamora
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ProtoMarcus Posted at 3-11 17:25
Thanks for the reply!

Although I think you misunderstand my request - I was asking if there are any ways to acquire the official Original Handle With 1/4″ Thread for DJI OSMO Pocket 3 as it is currently not sold or even offered/catalogued officially/publicly by DJI

Thank you for your response. Could you please provide us with the relevant case/ticket number you received from our team? We will further check on this for you.
3-11 19:05
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ProtoMarcus
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DJI Gamora Posted at 3-11 19:05
Thank you for your response. Could you please provide us with the relevant case/ticket number you received from our team? We will further check on this for you.

Thank you for the follow-up!

I haven't gotten a case or ticket number, it was all done through the online chat tool - here are some screenshots (relevant to the request) I've grabbed;







I've filled the provided form within minutes of receiving it, haven't yet received a confirmation mail from that form either, but it did point out I can expect 3-5 (or so) business days for a reply to the email provided
3-11 19:19
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DJI Gamora
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ProtoMarcus Posted at 3-11 19:19
Thank you for the follow-up!

I haven't gotten a case or ticket number, it was all done through the online chat tool - here are some screenshots (relevant to the request) I've grabbed;

We appreciate your for providing us with the information. Can you also provide us with the registered email address?
3-11 23:52
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ProtoMarcus
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Canada
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DJI Gamora Posted at 3-11 23:52
We appreciate your for providing us with the information. Can you also provide us with the registered email address?

I just received a DJI Service Quotation email and completed the remaining steps (payment)!

Here is the case number: CAS-20954688-F7N5R4
3-12 09:34
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DJI Gamora
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ProtoMarcus Posted at 3-12 09:34
I just received a DJI Service Quotation email and completed the remaining steps (payment)!

Here is the case number: CAS-20954688-F7N5R4

Thank you for reaching out. We have responded to your personal message!
3-12 09:39
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ceut
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France
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ProtoMarcus Posted at 3-12 09:34
I just received a DJI Service Quotation email and completed the remaining steps (payment)!

Here is the case number: CAS-20954688-F7N5R4

Great to read that !
Hope the price will be good for you too


The only question I have (again) for the forum support is why this item is not avalaible in the online store ?
If it is not in the online store, it is not likely to be sold in the retail store.

I think we (@ProtoMarcus and me) are not the only one who would like to have the genuine part for our great Pocket3
3-12 11:10
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ProtoMarcus
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ceut Posted at 3-12 11:10
Great to read that !
Hope the price will be good for you too

I'd like to thank you once more, it is thanks to you that I could place an order!
For me it was 10$US (which is currently around 9.18€)


I am Canadian so that's about 14.37$CA and I had 12$US Delivery fee - about 17$CA

I've requested for 6 pieces!

72$US for 6 pieces and delivery, around 103$CA total, very reasonable

I echo your sentiment - I feel DJI should definitely ''officially'' offer and sell the 1/4'' Thread Adapter, there is definitely a demand if we go by this forum, Reddit and any other social platforms!

I feel a 15-20$US MSRP would be quite reasonable too!

3-12 12:03
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DJI Gamora
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ProtoMarcus Posted at 3-12 12:03
I'd like to thank you once more, it is thanks to you that I could place an order!
For me it was 10$US (which is currently around 9.18€)

Thank you for sharing your feedback and suggestions with us. We truly value your input and will ensure that it is promptly forwarded to the appropriate team for careful consideration. If you have any further questions or needs, please feel free to reach out.
3-12 15:37
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ceut
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France
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ProtoMarcus Posted at 3-12 12:03
I'd like to thank you once more, it is thanks to you that I could place an order!
For me it was 10$US (which is currently around 9.18€)

I'm happy to help when I can so no problem

6 pieces, Why not ! after all they are not very expensive after all

Me: I have bought one to put on my desk lamp upside down to make some video for my very little youtube channel (not professionnal) "ceut electronic".
I don't do any video editing or anything else (as I don't know really do this), I only share my electronic knowledge with filming what I'm doing .
3-14 16:49
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