Hello,

Does the Action 2 support USB-C to USB-C connection? (Firmware ver. 01.05.05.10)
My Win11 or Win10 Lenovo X1 Carbon laptops won't connect with the Action 2 via USB-C to USB-C cable. I tried multiple cables that work with all my other devices.
Only the USB-A to USB-C cables seem to work.

Thank you!

Hi there, thank you for bringing this to our attention. When connecting to a computer, the Osmo Action 2 only supports a USB-C to a USB-A cable. We appreciate your understanding and apologize for the inconvenience. Thank you!

DJI Gamora Posted at 3-11 14:29
Hi there, thank you for bringing this to our attention. When connecting to a computer, the Osmo Action 2 only supports a USB-C to a USB-A cable. We appreciate your understanding and apologize for the inconvenience. Thank you!

Thank you for the answer.
Is this something that DJI could update via firmware update?
I'd rather go about only with a USB-C to USB-C cable.

Additionally I saw a video clip from DJI in the Mimo app, where the Action 2 was connected to a laptop (don't know the brand) via USB-C to USB-A female & USB-C to USB-C to USB-A male cable, which baffled me why that works. Can you or someone explain this to me?

Thank you again!

Bauseri Posted at 3-12 06:27
Thank you for the answer.
Is this something that DJI could update via firmware update?
I'd rather go about only with a USB-C to USB-C cable.

Thank you for your recommendations. Please rest assured that we will register the information and provide feedback to the related departments for evaluation. In the future, we will optimize and improve the product or service based on user comments. Thank you for your support and understanding.