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Error in dji mini 4 pro black screen
152 4 3-12 17:48
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djiuser_dE2KBlTl6p9B
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Algeria
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I have a New drone dji mini 4 pro . The problem is the black screen when i turn on the drone for 5 minutes
He doesn't show any error . I don't understand what is the problem. Please help me
IMG-20250311-WA0004.jpeg
3-12 17:48
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DJI Paladin
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Flight distance : 318 ft

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Hello there. Please restart the remote controller and try again according to the video DJI Mini 4 Pro | First Use in the following link. https://www.dji.com/mini-4-pro/video
If the problem still exists, it would be greatly helpful if you could provide an issue video demonstrating the issue.
You may save it through a shareable link like Google Drive and DropBox, then send the link here. We will check this further for you.

3-13 02:11
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djiuser_dE2KBlTl6p9B
lvl.1
Algeria
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https://www.dropbox.com/scl/fi/9m2o91q2sf00928wsg2kh/VID20250310023638.mp4?rlkey=h3cjq7dprytgzo1i6097l0q2z&st=s32g1lhs&dl=0
3-13 07:15
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djiuser_dE2KBlTl6p9B
lvl.1
Algeria
Offline

DJI Paladin Posted at 3-13 02:11
Hello there. Please restart the remote controller and try again according to the video DJI Mini 4 Pro | First Use in the following link. https://www.dji.com/mini-4-pro/video
If the problem still exists, it would be greatly helpful if you could provide an issue video demonstrating the issue.
You may save it through a shareable link like Google Drive and DropBox, then send the link here. We will check this further for you.

https://www.dropbox.com/scl/fi/9m2o91q2sf00928wsg2kh/VID20250310023638.mp4?rlkey=h3cjq7dprytgzo1i6097l0q2z&st=s32g1lhs&dl=0
3-13 07:15
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DJI Paladin
Administrator
Flight distance : 318 ft

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djiuser_dE2KBlTl6p9B Posted at 3-13 07:15
https://www.dropbox.com/scl/fi/9m2o91q2sf00928wsg2kh/VID20250310023638.mp4?rlkey=h3cjq7dprytgzo1i6097l0q2z&st=s32g1lhs&dl=0

Hello there. We are deeply concerned about the problem you met. We will PM you for more details. Please kindly keep an eye out for our message, thanks!
3-14 03:05
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