Hello there. Thanks for reaching out. Please try again by following the video linked below. Besides, you can use the DJI Assistant 2 (Consumer Drones Series) to update the firmware. The latest version of DJI Assistant 2 (v2.1.18) can now be used for firmware updates. https://www.dji.com/downloads/so ... sumer-drones-series If the problem persists, it would be greatly helpful if you could provide an issue video demonstrating the issue. You may save it through a shareable link like Google Drive and DropBox, then send the link here. We will check this further for you.
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