I appologise if this is not the correct place for this post, I couldn't  see anywhere obvious to post it.

I noticed when I last posted that my location appears to show that I'm located in 'United States' (See image circled in red).
I am actually in 'United Kingdom', I can't see any location in my Personal Homepage or Settings.
Can anyone suggest how I can change this please.

Many thanks

Thank you for reaching out! We sincerely apologize for the inconvenience. We would like to inform you that we have escalated your case for further review. If you have any additional questions or concerns, please feel free to let us know.

You can't. This is based on your IP.

Montfrooij Posted at 3-13 23:49
You can't. This is based on your IP.

Hi Montfrooij,
Thanks for your reply, but it doesn't make sense.

Searching my IP address shows:-

My IP address location:
United Kingdom, Gloucestershire, Gloucester. (Which is correct).

Definitely not USA.

DJI Gamora Posted at 3-13 15:30
Thank you for reaching out! We sincerely apologize for the inconvenience. We would like to inform you that we have escalated your case for further review. If you have any additional questions or concerns, please feel free to let us know.

Hi DJI Gamora,
Many thanks, will see what happens.
It's not urgent, just inconvenient.Thank you

BrianStu Posted at 3-14 01:00
Hi Montfrooij,
Thanks for your reply, but it doesn't make sense.

Well, this is how it works, you can't change it yourself. It's all automatic.
And the code they use can be quite old even, they don't seem to spend a lot of effort on the forum software other than some cosmetic changes.

But I would not bother too much.
Unless they have invented a teleportation machine, that would be cool.

Montfrooij Posted at 3-14 01:05
Well, this is how it works, you can't change it yourself. It's all automatic.
And the code they use can be quite old even, they don't seem to spend a lot of effort on the forum software other than some cosmetic changes.

I appreciate your reply. If that's the case then there's something wrong with the algorithm.
So it's not something I've done wrong or forgotten.
I'm not too bothered, just if it was something I could change then I would.
Cheers.

BrianStu Posted at 3-14 01:04
Hi DJI Gamora,
Many thanks, will see what happens.
It's not urgent, just inconvenient.Thank you

You're welcome. Should you have any questions, feel free to contact us.

That could happen if you are using a VPN.  

BrianStu Posted at 3-14 01:45
I appreciate your reply. If that's the case then there's something wrong with the algorithm.
So it's not something I've done wrong or forgotten.
I'm not too bothered, just if it was something I could change then I would.

Yeah, it seems like they use something wrong or outdated.

DowntownRDB Posted at 3-14 03:04
That could happen if you are using a VPN.

Hi, yes I guess that would be true, except that I don't use VPN. Good point though.

BrianStu Posted at 3-14 04:32
Hi, yes I guess that would be true, except that I don't use VPN. Good point though.

Sorry, I thought that might have been the issue.  I hope they get it figured out for you.  In any case I hope you have a great weekend.