Tim could you take a look at all of the posts regarding controllers that have been affected by the recent 2.4 Go app?  The app will not upgrade the controllers for my Inspire or Phantoms.  The upgrade starts and after a couple of mins. reverts to a Disconnet / No Signal.  The Inspire controller locked on a blue light and will not do anything. I only have the one...no slave.  Everything was fine on all of my equipment until the 2.4 upgrade.  Thanks.

burington Posted at 2015-10-27 19:52
Tim could you take a look at all of the posts regarding controllers that have been affected by the r ...

you should roll back to 2.3.

I wish i could. I never had it so I'm unable to do that. I only have 2.4 and haven't been able to fly my copter.

gerrypadden Posted at 2015-10-28 07:59
you should roll back to 2.3.

I wish i could. I never had it so I'm unable to do that. I only hav ...

Any idea how to roll back to 2.3 ? Its the one and only solution but can't get it anywhere. I will appreciate it if someone has a solution on this roll back...

gerrypadden Posted at 2015-10-28 07:59
you should roll back to 2.3.

I wish i could. I never had it so I'm unable to do that. I only hav ...

I have no way of getting back to 2.3.  And now with my RC stuck with a blue light I may be facing the dreaded "send it to DJI" scenario.

why is this update for a completely different controller showing up in the phantom 2 forum?!?

tassanilla Posted at 2015-10-28 11:48
why is this update for a completely different controller showing up in the phantom 2 forum?!?

I think it's a sticky note and it will appear in every forum.

GQ. Posted at 2015-10-21 13:44
I did the 2 updates and for me after a quick flight I have no problems. So far so good.

GQ you have solved my problem!  your advice to reboot was very much appreciated
  Jeff

Is this typical of DJI tech support?  I'm astonished at the lack of support.  It would seem a relatively simple approach would be to roll back the GoAp to 2.3.  I'm in the same boat as a lot of people - I never had a copy of 2.3 on my PC so I can't roll back.

jpaydirt Posted at 2015-10-28 14:32
GQ you have solved my problem!  your advice to reboot was very much appreciated
  Jeff

I am glad to ear that Jeff.
Have fun now.
Cheers
GQ

stevegage.cf Posted at 2015-10-28 14:38
Is this typical of DJI tech support?  I'm astonished at the lack of support.  It would seem a relati ...

It is not necessary to go back to 2.3

GQ. Posted at 2015-10-28 14:08
It is not necessary to go back to 2.3

GQ - I'm unable to get any of the suggestions to work.  I've tried uninstalling, reinstalling GoAp, rebooting ipad, the controller button combo, manual controller update using a USB micro card reader with 1.3 on it plugged directly into the remote.  Nothing.    The furthest I get is the GoAp telling me that it failed to upgrade  and to try again.  

wrs heli Posted at 2015-10-21 15:17
Hi DJI-Tim, or maybe another person can help me
I have a big problem with RC Firmware update from V1 ...

I have exactly the same issue.  Have you figured yours out yet?

stevegage.cf Posted at 2015-10-28 17:41
GQ - I'm unable to get any of the suggestions to work.  I've tried uninstalling, reinstalling GoAp ...

Try and tray again until it works.
Make sure you are connected to your DJI account and Wi Fi connected.Your iPad is updated ? To the last version 9.1 ?

GQ. Posted at 2015-10-28 16:59
Try and tray again until it works.
Make sure you are connected to your DJI account and Wi Fi connec ...

Just keep hitting start to upgrade via the goAp?  I'm on attempt 72 right now.

stevegage.cf Posted at 2015-10-28 18:01
Just keep hitting start to upgrade via the goAp?  I'm on attempt 72 right now.

Your iPad is at 9.1 iOS ?

GQ. Posted at 2015-10-28 17:02
Your iPad is at 9.1 iOS ?

yep, it is.  9.1

stevegage.cf Posted at 2015-10-28 18:05
yep, it is.  9.1

Can you call me ?

GQ. Posted at 2015-10-28 17:06
Can you call me ?

sure - number?

stevegage.cf Posted at 2015-10-28 18:07
sure - number?

1-514-576-

I'm having the same issue here! I've tried to contact DJI support so many times its unreal.. Like all the replies are generated by a robot to reply a certain answer to certain key words. I just want to talk to someone on the phone.

I also am on all the latest IOS, 152 MB WI-FI and its just not happening.

I spoke to a dealer today and he told me to Downgrade the AC but i get the same message over and over on the txt file afterwards.

"Result: Success.

========== 2015.07.03 14:33:24 =====================
Packet: P3X_FW_V01.01.0011.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

Since the upgrade I get GPS errors. It was fine before the upgrade - any suggestions?

Can't get phone to work with app

I just received my Phantom 3 Pro today and I followed these steps (I do not know what version the bird was at, but the controller was at 1.3.2)

Charge Battery for P3
Take SD Card out of P3
Put .BIN file for 1.4 on SD card (I did not format it, just left it as DJI had it)
Placed fully charged battery in P3 after inserting the SD card and powered on (plugged the controller in at this point)
Listened to the incessant beeping for 19 minutes
After D-DD tones started happening, verified green light solid on the gimbel, powered off bird and took the SD card out
Verified the SD card had a file with success in it, deleted the .txt file and the .bin from the sd card

Once controller was mostly charged:
Mounted my iPhone 6s with 9.1 and download the DJI Go app 2.40
Plugged everything up, powered on DJI controller, downloaded firmware update and applied.

Everything synced, took the bird out for 2 flights and I had no issues at all.

I did download 2.3 from the dropbox link if someone needs it.

stevegage.cf Posted at 2015-10-28 18:01
Just keep hitting start to upgrade via the goAp?  I'm on attempt 72 right now.

any luck? I'm having the same issues as you. Its crazy that a company that is so well known for their product and charges this much can be so incredibly awful on the backend. Ive tried to email and call and get ZERO answer from them.

gerrypadden Posted at 2015-10-28 19:30
any luck? I'm having the same issues as you. Its crazy that a company that is so well known for th ...

1-Make sure you have the new firmware in your bird.
2- Make sure you have a good Wi Fi connection for the RC update.
3- Make sure you download and reboot your iPad before following procedures every time you update.
Good Luck
GQ

gerrypadden Posted at 2015-10-28 19:30
any luck? I'm having the same issues as you. Its crazy that a company that is so well known for th ...

I think they are all in training to be able to answer their costumer needs LOL

Good News!  After still not getting an RMA number from Customer Service and very poor support, I was able to fix my RC on my own tonight.  
I figured i would try one more thing and borrowed and Android phone from a coworker.  I used it to download the DJI GO app and complete the firmware update.  First thing i noticed is that the android version of the app showed that i was already running the latest version vs the apple app showed it as unknown.  Since the RC was still not responsive, i started the firmware upgrade again from the Android the device.  This time the progress bar started moving and actually completed.  I now have a Green light on the RC.  Tonight i was able to do my first test drive and i did this with the apple device.

Good Luck to everyone else.  Hopefully you can access an Android device or maybe a new app will get released for apple.

torrin Posted at 2015-10-28 23:27
I just received my Phantom 3 Pro today and I followed these steps (I do not know what version the bi ...

Folks

V1.4 on the DJI site does not include the controller firmware update, it will only update the P3 Craft.

Upgrade the controller to V1.3.20 via USB Pen Drive or via attaching to gimbal.

Then ALL further firmware updates are via the DJI GO App, V1,4 on the DJI site will not upgrade your controller you must update via the DJI GO App.

If your having trouble instilling the V1.4FW via the DJI go app on the controller try the last app version V2.3.0  if you can.

Upgrade the craft to the Latest via the FW on the DJI downloads page.

Upgrade the controller to V1.3.20 via that download on the downloads page then update to V1.4 via the DJI go app.

Your device needs an internet connection available.



There have been reports of People

torrin Posted at 2015-10-28 17:27
I just received my Phantom 3 Pro today and I followed these steps (I do not know what version the bi ...

Dear torrin,

I am having trouble and can't get 2.3.
can you please provide the Dropbox link?
Thanks!!

sabraham@spence Posted at 2015-10-28 18:50
Good News!  After still not getting an RMA number from Customer Service and very poor support, I was ...

That did it for me too!  I just borrowed an android to complete the RC firmware upgrade and that fixed everything!  Take notice DJI - there is a bug in the 2.4 iOS Go App.  If you are using iOS, you must upgrade the RC firmware to 1.4 prior to updating the Go App from 2.3 to 2.4.  

stevegage.cf Posted at 2015-10-28 19:52
That did it for me too!  I just borrowed an android to complete the RC firmware upgrade and that f ...

Worked for me too!!!! after all these days trying to figure it out, this solution using using an Android is very simple.

Actually, a very fellow from DJI Support on Facebook gave me the idea, don't know his name but many thanks!! Hope everybody will get out of the mud soon...

wrs heli Posted at 2015-10-27 16:01
...... hope DJI will fix this problem soon for you and others with a new GO App version .....

Dear wrs heli, you've been very helpful and spent a long time helping people about this issue. Many thanks!! I fixed the issue borrowing an Android and finishing the firmware update with the Android and then switching back to my IPhone with DJI Go 2.4.0 on it. Had to relink the aircraft afterwards.  Everything is OK now

moisesedid Posted at 2015-10-28 05:46
Dear wrs heli,

I've been following this thread carefully and the only way I see to get this fixed ...

https://www.dropbox.com/s/5bqmjw9k0yspdi7/DJI%20GO%202.3.0.ipa?dl=0

Here is version 2.3 if you need it

moisesedid Posted at 2015-10-29 08:45
Dear torrin,

I am having trouble and can't get 2.3.

https://www.dropbox.com/s/5bqmjw9k0yspdi7/DJI%20GO%202.3.0.ipa?dl=0

Version 2.3

Using an iPad Air 2. Upgraded the iOS to 9.1. Hooked up the pad to the remote and activated DJI GO. Tapped on status bar and upgrade to Inspire 1 remote went without a hitch. Short distance test flight NORMAL.  If anyone needs to go back to 2.3, here is my Dropbox above. #235

gerrypadden Posted at 2015-10-28 07:29
I'm in the same boat as you. I just purchased my P3P on Saturday, out of the box it required a fir ...

Use an Android to update the RC and then use your regular Apple device. You need to reset the RC first by using the 4 buttons mentioned in other posts and then connect the Android.

moisesedid Posted at 2015-10-28 22:38
Use an Android to update the RC and then use your regular Apple device. You need to reset the RC f ...

unfortunately the app was downloaded with your account and won't let me install it through itunes.

Friendlyfred Posted at 2015-10-28 22:34
Using an iPad Air 2. Upgraded the iOS to 9.1. Hooked up the pad to the remote and activated DJI GO.  ...

unfortunately the app was downloaded with your account and won't let me install it through itunes.

stevegage.cf Posted at 2015-10-28 21:52
That did it for me too!  I just borrowed an android to complete the RC firmware upgrade and that f ...

So its clear its the DJI GO v2.4 app is the problem if everyone is successful in updating via Android. What gives DJI?????

antonio.talaric Posted at 2015-10-29 10:42
unfortunately the app was downloaded with your account and won't let me install it through itunes.

Antonio.talaric: do it the Android way, I tried to do insert the Apple version in all kinds of ways and wasn't able to do it. Android worked in 5 minutes.