lost flight records after the DJI GO update
857 7 2015-10-24
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mana.ram.1974
Second Officer
Flight distance : 1528688 ft
United States
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lost flight records after the DJI GO update I didyesterday!!
I now only see the one I did yesterday, what happens to theold ones I had, I had about 20 of them and I can't get them back no matter whatI press.

Please help!

2015-10-24
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GQ.
lvl.4

Canada
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You just have to log in your account and synchronized them.
2015-10-24
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mana.ram.1974
Second Officer
Flight distance : 1528688 ft
United States
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GQ. Posted at 2015-10-24 15:21
You just have to log in your account and synchronized them.

1) I did and they did not come back, I notice that they were deleted from my phone and thats where they all were.

2) Should they back up automatically to my on line account??
2015-10-24
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GQ.
lvl.4

Canada
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mana.ram.1974 Posted at 2015-10-24 19:23
1) I did and they did not come back, I notice that they were deleted from my phone and thats where ...

I think so yes
2015-10-25
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Alastair
lvl.4
Flight distance : 96631 ft
Canada
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Had you save the logs in cloud before the update?  I had to delete my app and when I reinstalled it, all my videos, photos and logs were gone.  I was able to retrieve the logs from the cloud but the vids and pictures are gone.  
2015-11-2
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mana.ram.1974
Second Officer
Flight distance : 1528688 ft
United States
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Alastair Posted at 2015-11-2 06:36
Had you save the logs in cloud before the update?  I had to delete my app and when I reinstalled it, ...

Well when I made the comment I did not know I needed to, but I do now and I can see them in different tablets that I use, Thanks
2015-11-2
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toddyplex
lvl.3
Flight distance : 452267 ft
Australia
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In case it's of use to anyone else, I lost my flights when I deleted my DJI Go app trying to get the controller to connect to the aircraft after the latest firmware update.
I had never uploaded to the DJI cloud. So  thought it was all lost forever.
However I had a backup of my iPhone form a while ago that would have had all the logs.
So I did a fresh backup go my IPhone. Restored it to the older version that had the logs.
Synced to the DJI cloud.
Then restored again to the just created a few moments ago backup of the iPhone.
Voila. Phone as it was plus the flight logs retrieved.  
2016-4-17
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mana.ram.1974
Second Officer
Flight distance : 1528688 ft
United States
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toddyplex Posted at 2016-4-17 02:14
In case it's of use to anyone else, I lost my flights when I deleted my DJI Go app trying to get the ...

Thank you
2016-4-18
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