I believe that most of Dji Ronin users have a problems with their Dji ronin and Ronin M or any other Dji produsts.
A forum was created to help the end user, but somehow i dont understand why are some staff from Dji always reply with,
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Dear Customer, Please send your email to support@dji.com, we will help you, thanks a lot! Best Regards! Money Come It is much better if they can be so transparent and help us out here. I just bought dji osmo and also frustrated with the drif issues. Same to my Dji Ronin M.

Is your ronin-m in latest firmware version? which axis drift? please give me more details of the drift of your OSMO, THX~

china based company , thats  the main problem support wise