cooksdel
United States
Offline
|
Hello,
Writing here to get customer support because I've learned with my Phantom 3 that there is no response via email.
Received my Osmo today, and had the Firmware update 1.0.1.19+ ready to go on a SD card. Started it up, red&green - then red. Erased the card, re-downloaded the FM, tried to reinstall, red&green then green. Opened the app, registered the hardware, and then the camera looked straight up until it knocked itself on the gimbal arm and started beeping. The app says the FM version is 1.0.1.19+. Tried to reboot the firmware again - red&green - then nothing. So there is not a red or green status light and everytime I turn the Osmo on, the camera raises and smacks the gimbal arm and beeps.
How do I get this fixed?
|
|