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Sync your flight records: sync failed
1150 14 2015-11-17
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marciano
lvl.4
Flight distance : 2950233 ft
Uruguay
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Three months using it without problems.
Now it is impossible to finish a synchronization.
The best approach was to reach 96% and then 'Sync failed, please try again'
30+ times was not enough
139 flights
181km
17hr

What can I do?
2015-11-17
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towheaded-pilot
Second Officer
Flight distance : 35125 ft
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United States
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I noticed this too. Haven't tried recently. Still using Go App 2.4.0
2015-11-17
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Maicolaro
lvl.2

Italy
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For me it's the same. V. 2.4.1
2015-11-19
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nathanbelch
New

United States
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Same issue here. Hope DJI can fix this bug.
2015-11-20
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vjcastigo
lvl.2
Flight distance : 782247 ft
Singapore
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I am getting this synchronization failed too. Then I will be logged out of the app...
2015-11-22
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Movin on
Second Officer
Flight distance : 173455 ft

United States
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Happened to me this morning.  Then later, I could no longer get in because my password was "invalid".
I later re registered with another email and was able to sync and all of my prior records appeared.  
DJI, WTF is going on?
2015-11-22
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marc.vanraes
lvl.1

Belgium
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Hello everybody, sorry for my englisch

The same problem for me,
It stops after 94%
Dji, i dont want to lose this data, its my logbook for my bysinnes for now.
Also i want my Osmo.
Marc
2015-11-24
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manuelnegronpr
Second Officer
Flight distance : 10933205 ft
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Puerto Rico
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marc.vanraes Posted at 2015-11-24 08:08
Hello everybody, sorry for my englisch

The same problem for me,

Same issue with DJI GO 2.4.2
2015-11-25
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amatthews
Second Officer
Flight distance : 675364 ft
Germany
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I think it´s because the "email issue" in the login. Reinstalling and installing the app...don´t work...
2015-11-26
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jasper7821
DJI team
Flight distance : 1515312 ft
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United States
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it may be a DJI cloud issue, for the last few days my ipad will only get to 8% and sometimes 16% then quit. On my android it will go the full 100%. I have over 275 flights and about 25hrs. Now it went down to 26 flights and 23hrs.
I'm sure it will be fixed soon.
2015-12-2
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marciano
lvl.4
Flight distance : 2950233 ft
Uruguay
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Sometimes I get some random flights synced.
Days ago I could sync everithing without errors. I tried syncing while drone and RC were turned on
2015-12-3
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jasper7821
DJI team
Flight distance : 1515312 ft
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United States
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marciano Posted at 2015-12-3 05:01
Sometimes I get some random flights synced.
Days ago I could sync everithing without errors. I tried ...

No need to sync while the Phantom is on. After each flight al lthe data is saved into your flight records on your phone/tablet.
2015-12-4
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marciano
lvl.4
Flight distance : 2950233 ft
Uruguay
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jasper7821@yaho Posted at 2015-12-4 16:13
No need to sync while the Phantom is on. After each flight al lthe data is saved into your flight  ...

I know that but the only way to backup is to sync and I only could do it was turning P3P on
2015-12-7
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thomas.a
lvl.3
Flight distance : 58294 ft
Offline

Is it this issue resolved meanwhile?
2016-6-1
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marciano
lvl.4
Flight distance : 2950233 ft
Uruguay
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I'm not having problems these times
2016-6-9
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