jeffrey.pankey
lvl.1
United States
Offline
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I have been silently watching this progress, and it is very disturbing how DJI treats those of us that have supported them from the beginning. I haven't gone on the posts, because I have been emailing customer support directly. I am in advertising and marketing, so we made a big investment in DJI. We have 3 Inspire Pros, 2 S1000 Spreading Wings, 2 S800 Spreading wings, 4 flamewheel 550's and now we have 3 Osmos that we bought in the very beginning. It was very misleading and actually borderline "false advertising" when the Osmo came out and said it was compatible with the X5....there were no astericks to show there was a disclaimer or footnote. Still today, you can look at the site and get confused thinking you can take the X5 and put it on the Osmo. We have done the best that we can with just using the stock camera on the Osmo, and it has not been terribly noticeable. I still try and support DJI as much as possible because when you have over 100grand invested in them, it is hard to turn your back and walk away....I'm just not ready to get divorced yet!!
DJI - you definitely should think a little harder about your "consumers" those of us that support your line and brag about you to everyone. There is a rising competition in the market, and you don't want everyone turning there back on you because of your lack of honesty and lack of deliverables. You could easily be looking at a class action lawsuit for False Advertising, but everyone just wants you to be honest with us. Hopefully you guys can deliver and make your long, historical customers happy in the end, but you have set a really bad precedent in this division of your products.
Sincerely. |
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